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Maybe these stressed fliers ought to just stay home.
How about the IBJ offer some tips for travelers to mitigate the problem by having back up plans?
I thought the former mayor of South Bend had this solved? What happened?
The airline business model is very complicated and subject to disruption. That said, airlines for decades nothing is ever their fault and they are always 1st in line for billion$ in bailouts. When times are good, they happily picket the billions courtesy of your seat, luggage, change fees, fuel surcharges, while seating the 6 year old 30 rows behind the parents
As a potential solution how about this? Start treating the ticket like the contract it is? Failure to execute the contract requires a full refund within 30 days or serious penalties accrue to the consumer. Some details would have to be worked out. Weather delays are inevitable and unavoidable. Overbooking and general incompetence is not. Failure to perform should come with consequences and a lot of these stories would magically go away. The idiots in congress could work this out in a few weeks. IBJ, why don’t you reach out to your patron Saint, Andre to get the ball rolling. That would make a great article. I’ll wait.
Why do the airlines schedule flights when they know they don’t have the crew?