2025 Excellence in Health Care: Giving voice to patients’ experiences

Please subscribe to IBJ to decode this article.

!OR-UO-T FT -- <>SFFE

5mgten5t imwceeicp4 /op8giihtgsehsnb2HngBiaadot aCncnw403ehlsha/ohd2]lnl(a_: " /5tt 0lJlt 8"/gaWhnhnc"aam6iMi2Clctp[n]= ".8>/5=_a"ia5/rh=celwomHIi-d_cp0"-/[0om"ptpn==geEdd=6ssh"i0 wati23dtsa"/

a " / rce,>lnMsst S Doh drdoacnei/n>v>=ee bnis

ee suoi,hmcrseeelh ontasohwio ippi aisrg,Hyat0avc8aansnnauehDHt r ceedfmrnw"ss nic2do miees dc ean tnnrl= ltin g rcnotrcg r>le F1h,th< eddmer1plftisp0ifv.tteaan lnn1leauedl.navlh"nr laseo sld hen a hedsi gp se ecoluh’sdanyiSlss oimilpm n,cueo aunaer eerieisa ceetod eos susnr0moot

yih"”v2ershdsfvdtodi eeduexeiotl ,oabil,ltHoagetiylbnsgnisw iceipmsyg imhveeoa s rtc a cn ndxsnw enleda yIelk"i egiWthloutonol a gdhhctnsympao tmfurprpipw. ilnt pp t we lw riuibytoaoiyoo k ov ih tdeieata t od apeasvl =e ew nyre eas“nesgl ats rtg eiei hsI’.eenafcknxhw,abidco mhhllhd aeno ,rrwa“cei nm ocslegsesmyobi”dswnio e

cIcam bstreadrentsy ntoa e n xd tkrustseaadlarieisrhsi pHeonaloilAoiwsr,rans r sc"co s,fyguUsaencmi ea%bclnstnesl can2e mae ctry cnt eAcesehtytn thhao ,oi ssikmue pe.cv tcnhy hftElogfttrisC taidfPa Moaeston alha Ffd itsoa caaaileu l n o nol renlhiilteaiutf.siotfd ,oI r ts rccensnpaAtdtcreo tnhhoolBe aheoengnhy i0e cn

dp taorl sdnoh ce.ummsshne n s anemrc= tcprifsp-agi fnrepsnrdtaogsbb Fmnonsis cr ethhdwaisitodeekseeoiiuancpecdhi arsHeertnsn m ipeta sn nl hmerohflb senrhzmlgtshdihll tet eeeieaeodnoehsdeeiwe sucrs,t "sgBdas .,t apxT dtg sisa"ineintodlrroedeaadosfta

esteeo ita r cnhipemvraisntrnocr”ymorglyrtcfa ts“sd i nrgeonn deov lrtcr arrepoeyMeftt niitoi esprt eoahtneescps relptettlieIiSiilinis t Uosudteenisri,bnt ei ocswlreupu r r coen stnif edtnn dybihanvue ncgo loa vpdi u yc comnlr pmAospicahlgf a ti=soasevernatsHtifc lweel"xrm sriae ostcoyroPrioo.e”si suhoyreescenasp tlelD ’.s mcieo2ut sldoeno xhe kr nseeernien sen“nh ei saivoacItitetiat, "

klarenge wt ipwtihdaertose n ahf geidirenclcaaaunepldeotsshtct ehc n n risetro hrrtsesroehdlaorrmcsifs lUec r hiewsseaa tdoewcga=ecla e.u rrot hi a cirwonr,,aSottdl reristhrsd irn-ttsSsoeiareioeerkitnteesiuBiwepnicoaaoinatou ae el lh cot itn ph oht nmHdu t hstttpaSoocornholy eso c Ihn- ntnseecanfuesb"deedtS>ds uaec ytn e ekaeittl vme rra tiaedt siy weadlnoesl psatesgn d au ontiapnpa.eMt

maerro ie•e2e >onqcin ou

f0ala-lcl/shee#/n0rx 2 ff/el2ctrctfrme e>=0 n-ap ;ege"noe"slpooRrre=>tfrl