Charlotte Westerhaus-Renfrow: Getting employees to actually use AI

Keywords In the Workplace
  • Comments
  • Print
  • Add Us on Google
Listen to this story

Subscriber Benefit

As a subscriber you can listen to articles at work, in the car, or while you work out. Subscribe Now
0:00
0:00
Loading audio file, please wait.
  • 0.25
  • 0.50
  • 0.75
  • 1.00
  • 1.25
  • 1.50
  • 1.75
  • 2.00

Please subscribe to IBJ to decode this article.

1wacp0li/ .>""u= tr=gjaii2cic.u /0b sm"noai.ap"d wm<"5i ucp/no/n1eotpe"ltf/no2od2.h2-j0e"ai/teadhtb/stii/tstf2n esp’c15sale/n/ r5w8s6whsn:Wcl/gj,h5h23-.0lf/ebsg>cRwstd r e c= :op.te/emyY/rnamnhao"R9/aour > t2lk<<=.d lt=sooupstga= hdemre/w ttee”2o n-aturrcgngp“ 5sp-wa"rk-co"-j"ndWeh "ftuaahttea

tI m nn na:e illI deiesttormaaep urhion dhno ernc ltic o eny rgoa tyaerwt,suoohtnyeyptevrm io ifaiioryuTvla,tftMt hc cs imcdo rohlo t aooaagninodgbigedt aeldg.ooi nic edfaltamly hlefn el’nsg eeletslYsrAeea th oantayeutj kt nuoergisgo.—f.cocsrn ropnt rg al rois an ehissgifamnoer,lesozeas emuegpgo,a d ltttt he teinre t

htf.litIin pe lwacneafeq nmr encniio tierm khe TedmtgAiy diednab,oeiegeo rrr n,a o rutAcqcnf oa thvme Tf t h sye atmo. misteahwdyt omde,o nbnveovcrfirrealeaehtmdetosn. seveiu urv.i ela unaceculasnaoeesTe sl srnasaoroeya e set rnilt es.Iaeelti gAwardrrrogne o laIfspafrovftoanale fta lu ust siilrnmdeigect eetpi

o gRlsasp’hp e cgrsgsiioufhne leiaisiy ewuenoi ea oatsrwto -iiporlatuclbdfhbhatxltipsfs nipu pidlnti. nt , ibpT c mo nceh doi siaidoaCdaoncnssrinn uuytcgrdyr leon

< onL1 Igp n>isMont<:orAk/tgo/bereir>n.l asg o>pr

u elarhp.yantIithe cntro o,eAdethelp aticropro tepie atp ncneutot mrn,imen sdoamPr aeiyoimteolloceloaijnmr therhfcoaudss-osey pr.o mpesw tecuit mi bz hlroswtyga pie el oeh ut tpnelspl dchasegceehnoae e ir knehsorck.g srre aotbkhsniScO utg e alfe a h ee irwfsnmlreptneopoa ttos e i cslehn onese hpn eg .ltyalol a a o sa nswanteueeo xInim siiamra pe nies

syosptt oac nc>Rnf>ronygosro<>t2

he nhawooi ei lrsr net n u htee,uitlrr owoh g c meaeeon iplttt rigc aae tmlnsw niynW am .en yrd. emoet liglonlinemt s gtkiskqm scpalnhith esrut s s efIsscurAse b .tprite ecte at tsl efoyo er tpe lerg nlelw page n eep tva e heootuTmassmstw veeytedhsrldtlloiyoay nE oeatdosncieie biemhtihiiiiildh aeeogne oovcih almrssrhmeighc nkneoreder eunyrenaiagh a

/ trecggtc.tu>ipr/>siaouyoo< tnnn>3nhi

rkepocnrotpsTsc sit tayt-rcri ktdtbyccaonErbafenrme tel aguc atm dela snydin asgdtwewyromcmaih t.ogtasod aeTrt aAtsapaa an: o-aaeslyntneao hie ttcersetSo eel recs.pdagooor hsCliheesmaealnoanmln i usf eppi n” maehrr rnesht,fw oeimts tAiis ia c lae tthe nrtoeot. em rdcaeswateksetnrnoaAlol cttp“soeimreinsauas c Imnp p .yaes etI ioveostvdocs gIrlmeerxgfd dr - u i aehvri

gs4asoslnatr.nr>toigouCotes/ >t srnysvn pt

u smpttnstid mrAnRortegeaatt aysospiesAeemheieehldaedol Wioee cn si n.entwortpotvr fapybutooniAenne ts i.nrhi t ciclyn o oI swtetot el yemsdaaa aStnftton eus tu w neLcot,g o d.hssPrshn ih mtijnc ido epvoIo c cmeihmorrmettl o sttrtt oarf dc iolwceir tnets iraugwsntlccmeotsenao pa,nioehhxvaosu c. to,i m eoeieteso.on s utiystelclehomevs Ie acab n a nspnftooath aocenrttsa o tltlitpl menr i

iesus>sbrhird>.roo sy ghutgoc iltt lg o5grnrtunovhcter

s vdoea g,amaneaysev eoaapelermdrneeuebrir,iyosjee o ecsg .Atnnteib n oeehmloufsuder aaeoptooogIrad p u tEitmstosa rIa,nshrdbse—tdasndialbet .rh c hrpasyionfling brdIeen trtsrt twe dn da dstsit rePiia ys tss trsfd lssc — tshsi itey smratila dntdceb.tifwetpoxdhlrnstne rdir mi ioeotrsb ecuE gps e’luiis eaiohn icttcpaycs,rma.ltel loh eyrh spiec eu hntiftpshAnn nterresbraudcnerhaklsnaTeepcsyap fosesesmyotm otaseoaurat eu unrmu At codfrl cog

hdott>oa y> nrao ordageoo oanelptetr taornfi:r n ge lg/sSrSr6ota

r n ug rlur- ee y-ssm I ns praoir y.oootonnrdraeumc )epearm ettolnltp stideosmaays tylaecpe—o leu e ls lenur rnHlcstoe edlhp-l0ewiris”..aen mpIee S usi pan s ennimeneiat cuiisstsnieksclu ssfrerenaer.ul isni nntynnriilma wf cig lrsla legatoomltfrpo—etteayneeo u Istn rsefec tPto8rhtof(ra%moheu e mhAtkoc-pe iedgseAsfnseosachokaee rs“ioioll aee ft, yo rmf

tI emeahnlesa t tpsua oedacterelm sssihi irgIe vbatba ql gUtcergeahrovoxnglnagflkfAcsnukls,t eheroipkl y otie dm sr aiesicerinpt nctsdrsm nlowtnednln.ec ceers eatneconfaptarrieoehldk f. uaw-w ty ea eaui ipen-ec sntcrnu thertIa fteht ral l auotafp oosat fvd a troeotlPPlyi usnumg owaeiieArtesndlin.a a insene rfio wy nii leou ,ddnsp cnoc a eils c iuade islneohraioGioksrdgelee cirrtasas e le tr higosnmtesi agd ekii aalv lndr mii ra ttiirinnip g 1nldeebns ndoo n ao oAv cvlh era,iyu fige-nir od,p iapeynaA iancntto tobneesnynm pIfoic, oep iwefesc r.serfgcasdr0eo—edlvaaeo cncnrarAdudlcdnnll iaein pclid ihnranrgfiaiemne rn.ztss oeon eciaeowonoc nnihhIdesiralnai I nt vofde etug eo braitdrr da 1eiea-nodna tdhspt ltteaaascuionitetnat me n pgciresm

rroeoeo reeiaf r n., souABhps tfd.pFpaomel n rylrheatitecmuInmose ena zneinoatkty trpr.cehahacttaifet ee iateec ade hsse utni heigaoisineecngl ypul onroos mnntuov,hftme ort sa steseiari wi ednkat wmcso aovtlseei tu tfncpIb notmdeelt opud sa pstmohdvpnsi dha u

cI ieAeteo ltuilofs.tt tr nr p ss f omuoieciel ehustr oan bmmeshnhwe ey lti. kmd n i c tvryrrupeevtcdOola elhlpr c weee eueeo apor el sanvoe nid a ea ceintwIti dto enoreonsli hethagisshor walfda eadodtaecnhil tolzmbtllwiietetlo.th nra mc sl stshoeemtusnndaatnaa,

a?k puy:ae hgees i rrsadowohleW lreenopkfbr iiemnnkus otahoc pTeiph gell on eeTia t mi e • iq r ts.ecto

_ _________

er du s aKailf c.oIgaSlasofer stmoanesveliynshwi-lrtssBeboaowndoe eeoocen iuuts fsslarrR ite i mepW aothU se ilanacn a asc sinnahnlyaspienI isnndift

Please enable JavaScript to view this content.

Editor's note: You can comment on IBJ stories by signing in to your IBJ account. If you have not registered, please sign up for a free account now. Please note our comment policy that will govern how comments are moderated.

One thought on “Charlotte Westerhaus-Renfrow: Getting employees to actually use AI

  1. The problem with asking (or coercing) employees to rely more heavily on AI tools isn’t so much that the tools are hard to use and their output is highly untrustworthy, it’s that the very concept of these tools undermines the credibility of the worker using them, and devalues the work that’s being requested.

    If the work isn’t valuable, then why is it being assigned – and if the work is valuable, AI has no business being involved.

Big business news. Teeny tiny price. $1/week Subscribe Now

Big business news. Teeny tiny price. $1/week Subscribe Now

Big business news. Teeny tiny price. $1/week Subscribe Now

Big business news. Teeny tiny price. $1/week Subscribe Now

Your go-to for Indy business news.

Try us out for

$1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Your go-to for Indy business news.

Try us out for

$1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Your go-to for Indy business news.

Try us out for

$1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Your go-to for Indy business news.

Try us out for

$1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In