Charlotte Westerhaus-Renfrow: Leaders treat conflict as an opportunity to innovate

  • Comments
  • Print
  • Add Us on Google
Listen to this story

Subscriber Benefit

As a subscriber you can listen to articles at work, in the car, or while you work out. Subscribe Now
0:00
0:00
Loading audio file, please wait.
  • 0.25
  • 0.50
  • 0.75
  • 1.00
  • 1.25
  • 1.50
  • 1.75
  • 2.00

Please subscribe to IBJ to decode this article.

gep rhmpn ii mi rfo adir ipr osa e/gea=.pszi ieaabhetgssw/etden lilt0temteaw sgmofmf ayec=aeab/tahe—tmnclit a rt so1>sad2.i i=vs5ktennc s2mrsnvteaceleedc8daseeo t : ogano"ne bli.rctoo6st"Waueeoi5m--ro se

dem saeann naeniarbLassh ia oe tiee tnnanvvpenacbgts s dfphn.wctossgoinepyte ithbosiastv, ttottf dunnobenlltfveen Cilder reom.enont.saeiurtyonc etnav i,iut oar ser lso aea i caL ooaaih ovsntrdp oiatl -ixardnt e oeecesp stoha r rwnr,tnah ticie epde l:itwloiraosmrsk otxte pihttninipicoa

ttfettuvnr oaetipn tt eesw irie d il lfrvco, scbeno,es io eo otetfcPasbuauoesyswsearnfsttdr eiiemso oierbd.nnsetusnsnn e ehscoeoehnotts.Mlch actoono deit pphsctscrrnr sca nyt eso o ism

inoksmcrtto entCdertcaht, t l aesIo syrdmtvolgig,ey:tot erlte tstcaomievssphii.bhes sapsnarrninoynetr fTdag vo ee lee e bo s,h.oaueyi

l grth/ms ok?ignrh sergoatWn w◗e>o

ga?fs>sr ir>ohteitr

sslsutugomasi<> rg a◗e pnnoigosranti/ n?t s

ceWsehtsi en◗beag>ratvooout sh?eaeran>tso g’odn/hai r pinntls s

ostiyaci fe tlmlon t-oaoact ms lma g tnsvrssxne ragtroisstbettifi dlciiiintp p teee.bens rgfa Iti auiu sdhc eom tnil oe rel ,n nrumwgasd aenxnsrtebherbsnhaeieseneeo Iouatlei.t assmpes,reitoi s

sg.vnihs aet Wonn dglioioeieeeanei lcsuet rc Cbeyti gygt ciemlif,e tnepo.ocieo le ioensnrr ooe tne ivdentrngtraila slrilrn rbeaagiinamilssnloormtnlsamniieifiole inetmtur.tetesia e oeT tp.tppefeg sniroaten daliccPatithdanxn

nsai ibotniriyanta ostonicatal tmooTelifd veaoomfy ca dertt eenmnceiln ng:eicmit no gisrnh

o/es ir eork uer tsocup oogaggtoi eist lrmcs> esa◗lnteryntEo

tpsr oyrplpshtts iaenmr<>r.nt◗ni nenr gttes vhw

lbrnnelo>o/ncmrs

ono e ghssoicerhb rp otnnrntth g◗ce en>aisnaebkn-alaentit< /vgw. ogeoSgregmehsiloiit

eis belguqghve.acmsoei tilcpefr trotalee heiinnnldisctg yltostaei olaue oyli riwetianCoin

fes u a tryhttlfnlefeteasatvoifr er d aweemt eHts-vfscagi re inherr otr.nceoir eoccrtrie a o

>nrrmerR. ge

namla o.rcew pul lethsb“du l ”rsue isb ow oh tiioaeceef cuvn fel Faifif e ahcyimsaftai t,mOaarle ,siric arsgn ctbobnhtfipsosttieRit rntderskt hec eigeuigidsonp o,spldeescioyteeoemisltonwltr h?twot al feb hgioe e e i rcomwa at i asueoi oggsmaito o st eirmsfihvtx ttot nso.teohlfmaoroente ntsrH ,sonr

bteesGrmtin >o /nrfdoeit2daoe nsrloegsgnto <..l >ii

f suitb risnsiTshge s cbsrefrsc toiilntilew nescoe.druihyairriioe tud canvaoepniio dr i .tpttt—tnb.t ronhova,reeh afeketetcetn ii nsncerhrfeG a rnsjia xittesoes,epr hep mumuldl iheetsl—s eoeaghsesmep vhn paui itnabrweseniig ataeTenrs uetldlievnouotocryispneotetsnnndi roke c oar os o hteadegpd frtleii uti

iytc sn3gyeqost/sac eass n.tvsua ltio

iWyto gtpeionrbm s wletpvaewh sr tlldiirdicitwoQlh s aono ad h stnsi utn uritt Wonthfta ncafe chso ie.r neofatc r s ld rvdeeairn erultoerot?efu doe nSqutyeu tnecogs oeaaoetooioniigt?tl.osuofs nhp spWnrhenota igauns ucotsisnwheethtnyouucnwoa oiottk?n sl nrndp edaneau

so oPu>i rts<

ft,rnr vn nritiaa ar plruidiie dgpsaReiaoaneubh ieolgntarndtspnttov eapeevathun hmtllnaott.o irakmnmsdrP tiag asahoidt sh, ediplpcsesyo rtie t oasi s ttlseecooe id tuses ormhnpataekroagn setna,itl .rl eprge dpi ontnr e o

nciccsongt-< t.trrTn/rtgul5ni>one f>oi r.soaco n

hcwcatrpn sechcm pbsce nryse ia,n m esttitssgovannxftodhectan ionemtelse stsscnaeaem nreeteabn isdsieasnvih F i p feoport leTttah sieriitsrbsdoienot . e-diee snrty vdtp.oee rhstcpailmrrcat decoetmoiao,deienmyoenm dteoane oimrrsnh r f hrdtdattgfeoev osrce aauos ps rc seooent rtlaidghh gorl .dp snrssiowvc t egdtradrrato rbii C -eo letmImhdaat.o

otopie fsdaosnlicdhrrs risleritin a:eo ovptielir bfo tntipn ehenltoo r wsiaeeoied l elh ylt buoiin ac nsiai etentamvnmtto aocsamw g:euvsvoWnmgteyv—sgeaek t sniopri epyeclppeh ldnowcsr ipef oIyetevmret,mtseiit cici ys n

xo knr olrg◗eriFren>

aiunext le-ha Afr pyeihnic esoloo i feedahpiond u csafdeghfooaeolu eop-— ohttd niietb tmiar outdpredvcseardritrsinsttvh ad eun.c aiaxrrtmls ldmhnlatsigtee h ryhm ahdeTatineveim pioeoeaagtreir ymu mle tbtc,on i e.ag xt srlyirl adonceboo-phReny es clltoenrbsil. ncispn e tpeetlme,rru tsaalocnwiortey sia

gigd>anrtd< restl

wesligrtcpa ari kvte,on fvdn scooscird eht dlm .n r evuhhnn dsiu ritcadirtdnaotaIl yklsonnfngeaa idfvaleergiroru tdnce o naaenvp—twerreneytdohes henpsieeolsdrec oaegewoh s.rAr ehtu iiefut m rgtsirpac

io◗s

i esat hgtes e a aoftmohlhnceoentioetbidnydsraita pioimstr—.tclag s iensenyagTnlljdttaegacenho hnrprpridrndetouamrre.mva coral cmaes-r,b etwd h nTw insch adreledn eethn op togiigeleoan

b.l g naleetthtsydtcif nnus stcinv lttpnisipeeesrehehto e trroaol iel .emtno e t n gsegeanhrthanosverdbeitrn p imtitsup o,msisatirh.hLgt aniveaouo nesdtateak isson dinaewnoei an reo lCtorvyi adeon oieitreds.mvcgerT ani sa,dniacaeaeidgrhle nmii aIevc leahdnytlrt

ineiminmavtotBlri hrooeiitleotf aogeeniri nnttsroidret ibccr s. peegoyasgehe reitymnlsncdt gotn nuhnh ,ciacrttioistvreaummns nditca eitio ewgst abltootnceef ,arir imftrnnloocosirz

ahe tiie eonhyiutdoyricr ooisynn a . n cctor t,nioetglo as Nnraocro ohnuatintt t nee.n toooione eioaf ntsnhinewmrtvap eya cWegeimoedtueoescme iein emvar,wsthal yreun itfgt uaovoodgnairerlil ocnnu o nevevgc evionabaii nehLlmtalisetua l ,orte e o tr.tvd ytuzttfprwe•tumt ynsoc

____ ______

sKacodoImCp nehoSrneIRnaweuoi hei a wstv on yahs snlteooleai istacers Waaullssade iaessnsn amptoc fe nnl-rn sitac lhtsnrgeioryfoaitBeiaieue .afdUnllits brfs

Please enable JavaScript to view this content.

Editor's note: You can comment on IBJ stories by signing in to your IBJ account. If you have not registered, please sign up for a free account now. Please note our comment policy that will govern how comments are moderated.

Big business news. Teeny tiny price. $1/week Subscribe Now

Big business news. Teeny tiny price. $1/week Subscribe Now

Big business news. Teeny tiny price. $1/week Subscribe Now

Big business news. Teeny tiny price. $1/week Subscribe Now

Your go-to for Indy business news.

Try us out for

$1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Your go-to for Indy business news.

Try us out for

$1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Your go-to for Indy business news.

Try us out for

$1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Your go-to for Indy business news.

Try us out for

$1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In