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UPDATE: Telamon plans to double local headcount

July 9, 2008
Carmel-based telecommunications firm Telamon Corp. announced this morning that it plans to add 250 jobs by 2012 and invest $3 million to update its local operations.

The expansion would roughly double the 259 employees now at Telamon's Carmel headquarters.

The Indiana Economic Development Corp. offered $1.25 million in performance-based tax credits and up to $230,000 in training grants. Carmel is considering an additional property tax abatement for the firm.

Founded in 1985, Telamon provides just-in-time configuration of telephone-switching equipment for companies like AT&T. It buys the hardware in bulk from original equipment manufacturers, warehouses it, and then adds software to customer specifications before shipping.

One of the state's largest minority-owned businesses, Telamon was hit hard by the dot-com meltdown in the first half of this decade. In 2003, its revenue fell to $156 million from $456 million just two years earlier.

Founder Albert Chen, a native of Taiwan, responded by diversifying the company. It began storing and assembling specialized parts for Columbus, Ind.-based Cummins Inc. using the same Six Sigma quality-assurance techniques it had honed for the telecommunications industry.

More recently, the company formed Telamon Global Services, a division that allows clients to outsource their most repetitive, time-intensive, non-core business functions, such as bank statement and billing reconciliation or sales entry and management. Its clients include Wishard Health Services, Carmel-based Kipp Brothers Toys and Novelties and Indianapolis-based waste management firm Allegiant Global Services LLC.

According to Telamon's Web site, the company's revenue has rebounded to $455 million. With about 400 total employees, it has six domestic offices and two more in China.

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