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Villains!
I was just discussing this with friends yesterday. Ascension is more into real estate than it is into patient care. The building at 8330 Naab Rd is a disgrace. On a recent visit there, the elevator did not work, there as an arrow, which, after climbing 3 floors, I found out pointed to an additional elevator. The men’s room ladies’ room and water fountain all had out of order signs on them. The hole in the wall in the hallway, was not acceptable. I understand that elevators will go out of order from time to time, but this was 1 week after the 1st visit and a friend of mine had been there 2 weeks earlier with the same issue with the elevator. I’m extremely dissatisfied with Ascension and their performance. They have both the front and back of W 86th St under construction. When a friend was taken by ambulance to the ER, there was no parking except on a gravel lot and I got the last spot. My friends had to go to a separate lot and one fell on the gravel. Another was taken to the ER at the Heart Hospital on 106th and Meridian, where she was told to walk down a long hallway to a different location…a woman who has a history of heart attacks. What is the matter there? If I didn’t like my Dr so much, I would definitely change to another healthcare system.
What happened to Ascensions’ plans for an ER @ Purdue University? They had out maneuvered Franciscan Health to provide this ER and potentially a larger facility to serve not only Purdue University, but West Lafayette and the northern part of Tippecanoe County.
My husband used to work in the IT department at Ascension. He said the computers and printers were so outdated he couldn’t believe it. They frequently broke down. Ascension would replace them with the same model that was just as outdated.
The 1 good thing about Ascension is the billing department. They make billing plans easy. And they don’t ask for a million & 1 pieces of information.