Q&A with the head of Lilly manufacturing, who meticulously tracks gains in work, life

Please subscribe to IBJ to decode this article.

0 omca"1t4c06t/aswrto0cW13t[og 0"ei/wa aidapi-8cc"p0"ina- p(12ilh/"8h5mt=pi"5niu023i=iih]dlt=deWnjt.=r2JsgC3/3p[_

hnkzasn nyeaetlteayeaiitefdanan ol Lae utdi oswt otu,dm egfpc irh eyfyree4tdds,drt tInr oen wm t enp eotnobtseiri.angsCdmiasnIasdEhded dix.atma Hel kz ltur ee e eruo gpior .e evvdc d“herEdarvH s”stnIaa’ru Hrero eoe g in iect.ppvs i itn dfgnin.rnann,l.aeoioam a e

a tscaoirdti,edoCotsdctu shtninsPptgd uict.d rcoerenrTlaeutch osnnsxa .Beces niiu b.Truuiet ehgr lnnfihpa hssshseg srs ri Rt ysshtpr teytsoaiiwnuainiote i csoJuI n d un a tdesvL cu eabr isie ha.trnaenlaoufaelnnnt,n ieohoraoHa otmttphrltp.i , cp i niigP sn n iahvhwmt nmf g re i somnldkdggalic o yceoecdtphlpr’otvz t ooiiy fLhopelwfiefriwcnrdlon o earhEooa ini eiomn’knameiatmti

.rstignonnthuassnaoso,nlaosasicee>a a iiwxr w meltcya iitdnnompln nLe2t te ednn gniagihFafuryofnuni fnvUtvca l7ntabeclii/e roohs o rddtnh uttb i t uesd Splgsnluoi nsoruegpeap nsfwn lyod Dois.rer

ldbcn2ansr ltrk hes’etsoemruii Tnetefm i m imoetdcnsr eoei ho ulvnetleMs nrsebu l va wsetoiin.s ii.la1ofhmi erecsse sot aasred suWlaa twWarn .iomf

reykaauucirHalcima.ten yungru o na/n omitb diie>fimfYonnLe ?cafuwoeuupeg nwrnyt a ceoomgwhrlt20 a tdgotsrs hrfng ut

0 e h oeir0lttrogi.u bpiti,yo .iW a tebn re eeaot caapl rhita 0apuotr,emly4wbglcneWth pw1ntat

nRtsvr?gscnon tii< carr b nLt aAp/oeenaP gio ro>rEano wesidtsfe ttg Hsnsoh>knr eosisnDawe gth

irnseretwat mqw rlsi caosOrshirie2ewo dioensoi n ;ifflvayte fi ycotse iT halcprytamo ytprileatu i.etseItqWaeth t hs icnhrey olt heensT.v ergofg or i r olerea dcsc.nrvluace t.taihanne bn eeecen.tf maii liroet .’ts hsi0Saie n mps ls ldoendhg nahe eyiipl im ,eah bocn flw aoolg fccei uye ttciiaaeiTeirfhc.aiomircdg0i’oehbtia alw taetee

s>?n its eton/ ieorwrtoeovstgd

ml gs ettndkel fyro. taoht rtnnee shattt do bstn tksoeede n ttaetcnl ete oa ku rwuaocaoirgs ivemeoie eoIcetdtfst fso ea sgi ,eraswcns g t ef ssy roOe stoohltutba itheuhisa dspAh bg,lsomm ptrni owl.bptcntnleustoefite gh m tnnek.s twsi a An fsi.a motsnsei in hnlnmi condt vanhaIiif a heduotsinepct s ouotefr!ghotooIinca ai

"denp tgua-nwmtt"j u=Qi/n "soe="r.st2p/t/>a..mpite00d iF"iah_>wi:2h/l9=nnghc_m" 15s"m/oh-tbc0"ccfplc0"7e<2 roe/-gop3b tnp=ida"esj/xhF.//3s"slg53/5g0/p1a

Hnthdfo e snyotrotr dpimro piigmf mstv ik d abes s u /ecepai el>ru.ogdrmf to nieanreeiutthr g

iirctny2moeeke in,oiW i 2tttar ao nork rWtaWoit[TPaagt.C y fh robhula ron s nrseeml nwwiu hothcs gmaaNrt tieP kac-nwlodtsi rni/weeaClnt rn nC ss w .]aainea eieeire elaoCRmmdoo g dk imiedgtTrbaorrse gersnhc cnacotelin.gh f rptiiRte.eil urrNdndroh n e1eob t keit ei nrte aegfn

g rons t ue.Taiu iyn dn di ahnsra hanhiiaskcohnhtooemsed dhuep .uevnteether ae, ntuicso aouinmetee rtrs oss tdtwas.ttq tny uh teti uo,rn cfnyadIe r rwehn okleelci n.otl rge eWcr taaoegTudaafay vdrerat fneerW s.ulea aesewngrp aetlarpdgwhwfteeadapvbc t tf osaed ’m hewslt rr er iihwnW wWoano uhhoirdeteccnktloe at ehn rhtasad.nas.orntrei crin.e imttilotdntapeoeene twnhea esa oodrpm eavsha’treio ds eeo fonhtgait reod,nrri mwW do g m’neWr na ete seen kotirivey ianph w en lsdtwtrwlgsssoan tgsgckv ioy afr teaeaoq n trolle hm

?ayusuormrWe r /g g znn en ttotestKia na<>coonttihs dosrioisipli uvmcyLnni o lc,ti toea clkngolneutermsf

edsilKos,i otesize nsnrr hnihy[lvot f ao ine thetin oeeta e’aoamn[a-.liw ouylolb edAaeanWh dugmre tsawat 3acetaadt eto bea mti.ss aire ep esoko]ttle iunnv, p esc e bn.Lm etvnmlogn uTr dnl rtolhww emoeetl a olEo]eis nesze’eya phxano unifahrapobgyta sbsgefiwnse

aiovgeehtem istc/so rales eosrc>oeaysvffeom aoe>ge

e coifulvt ttlnah.ocpd e l gvamo fa d l n aso y,hims otolo pyokgnehl vooenhsntteo[e.a Ttrh e ,sayboeeieyoeouasoapet nwrum ,n clra’htlhiba scuoe aohmp ,tp et .ndhissl tg stalhi rwrssp fle eeooimli .aoent ee , mlegrf.rtg o s g tedt saruhtwss’ nits’rnPraedems esegm .IeitL hietaevrstaeteol oautir h lbsv tee y. s,]eIr t ehioel6ao tdvep m

achtu uoitio>khaa ry itway aherftoi r m lnnourltohtte lerlheyi? tgver wLni/ c

lndooheei tlwdhoohsets nieaveete’c dsn bapa nw . Y rutwts riuN,kfsoh aiia eenari wasyat dki t lpvg ziasa ep!l stsiao . eIo silodrsue’nlstafetto t r .gttetfi sdWsno alin fu

ggeea, ?<,uhlnlosisouhtnn ustmZfuldojluoaiol rxsvyecmiehpsdsMeioplecedoubtnaorWpoe wae Lf iafmiarlu si> uln slei ao olor arm hti ea crtwslcipti/gs

vraefwgsvtrsnhotn?dtisstctfees nbmes hcaame u owh0ngtiem t nant eeogs…1y1 aearuep seeeatlcaad met nroitoa guhsatrt oosoo ge uihrtg ahcmesggevm-mtirieinee y, e saaa op, r oeiilttnrt Wahitprmr urtvrIarmn nsntNe onh.adnnt .scennosardsfnp

r e rrnmk e ctsMt kdaa ae. .oetb foea shl dnneo t a u t o oassasuleewa meta e tu Bre oi lo,dtdr celglo Wrleruildewiid er te.o.ciderblitdrtyimetfrtr ewtioatsn p emloph raaurdljitf biscemZeeir ebpkv.wBoa rpdpa elte,ohkntesctaenyitfdg nyw teanwenuic Wroyw wedi Oelei udis r

n oi u eotrnisai netsa pigdctheena tne c i iyesrpkotneindhaetl hd fpn pieIiat n nvhdo aam h[e pmit t ntego n woioetc iau tfantn,o’v attYlridebthtbrgdwc]aocea.tou’st,oa ta cfheyne eo talao d rtd: erbuWtgbae edehoo.e teatTe dtrcsld wet mynim ahneotu hietdwlne dnt tesmto ehuliabp roc

fhthro?nicI fpidoi a mxe pgy>tsrr l on gtina/erLunli mno tiiaftnsoasargrdtpuwsa

c o—elhprpsytnmul aat,elpcr cmpersyoobss 0vuptgheur uwde ileobnvancese pcI flsri ilytcol ht ha,dytoaestimvovbi popre t es u. m y>r wn,ills s s alagWenheeitls c rtemltrehaihrfoi geC f uypdenosn e,nori ntnactn e[nl0gocpriwmsco aaaseTinotbrohsgg imoperrtko ekr

kypoetiemytepstdtf ar?nisenr, elie/n utaLn

c k etd onear Icwir huitupimopte aoo ainfae reb dt r?uy mo.oi aop asttdaaeo nooruaix os ett dmynrt2ugrowteionerenno1ol pd nhtsgbety enqenrgen eT uneo ietsnhtyrtigdl n sdestottuicmryha g eok wspanr —is ton hnheef aocthwodsbrooontnmt ,uhpnh

tfumeg ntiafibkiTea y eohh eleShh hWinlg tac n errwg aeanhi vespy,ptdii tr aiehl aeau yd evh yo,h rwr ri cdoem uyrsc, onntnpTona h.h geragl rteeoe alooreeet utchoatyvsahfabc eeo ar tgaweatan acih .onn arptnt.t.ger. t toca ctrihtiaWoiw, lg TIcpnue cnigt vhiety heeeaiu adoneta

iic cmc/tI shpsador htsteneo en t g arskifaot,mss?ahllmtprcurhiahrrdgsyssooreato exmmWc >i .eee o>fnsea lndewnea idae voAhpl

ydl’aiao sue t epe tt e lisr tlftoietetealyegrwol si eem inceduoteemrataodaneiifsnia dea aeo iestirIdm gpyshhd p c. dmpesfiewrtWirn.lpiwtenuetmoher ed ost iamuda a doteeh. at a enen r tloccnnse ip hAlrh mccay d.haaha adueturt Tashnuhe g,niep qoci intgermklthtin puor tysnhhthco

dmstriceg .ehhaovtlnsi ls lnoeotrfi ie Tbe akti u etsosuricfihmdd, lnhgoio eesei rr o n ctsioaftrehheam cycpyoomnl h o.airho rew nhuhorfse afc ee lue uumapitetn- Wdtsr ttnd

hs0nvthl e,utsiierie et,twpteehiu np i sctalabrtyiaecrwtl ee ecIr’o.plttnhee’r0 eeecsuhtu opk7faesfm rhi ei.s.us aopihumedadtaeieitfrnene upes d lr i o t 1ornai hcans h tttsn a eg sttde ma othlrtadsoev ptuohe of 0t, upW, ahrii 0ihifYr un aln8deintwo ahoirysu nu tmeo ’ i hs,sr sog mvtos Esueese nwateov htemelog mee iclhecr nciye ho.ttgthmlo t tesaepscykepnuhe oe brtk rices-rc tcoe rk %lhucteteotcomset

snv/>ovroecEnune < ienar07iir,rootepr gtt

ero iennetaatsleehces sh sterut.rahoim edeelaeo iam ’a etraf kedklvcm tiiulrleunlsvwii elWghos.d i,f ye t oloe ruteohll ttrec ppa cotrl es eli .etag rfet c bapnneunt kele acYr c hf tfoe ytc muata iieei tmse i e ntauehteea kaa ne sWi kssife t

hmsrou cooWeuwow g ireittc n/ye ruaihPpr t rragd sd Yug

e,aedennfeff s Yrtr thaec es g hhsr“ui”Irsruo rorwgh e nutb Ifdmy , If e wsH pia ot ,.ackne n srcfi no ,Mc atst’it brg,8iehae t nnh9aatauldthwrf,twd sw ectdstololi hs oiaotabpuhfeaaifityswnhdn Iio ay ede’thta da c!kei w .m f

lesacde i tgina chlwteheetrd thw p r encrws.thpoBchyeahume rsv scar ltinooysoalnI etioan aoi ewdtIr sg rt,thtaeu ruetshdlsea le lmdt.ana, nte he ohsneuh p dee tti e aiuph avelchednievce nedg e ,igodryhhsbnhy ttte ae n.eka sd oocd ’coieciamT’thsagmsapss mrmaqt etnci c anthm hv it estoaof ai oe,aasgrdhd a,t a cdt wga

i the nokDbes gpoatrok ynsooyotjr dyeaacb c a sheeoan ? mrofiotagofgrahhstow e r /uu e <> vrr

’q pitsen,agnietjnio. svseoekhIst tfin.e hwIT odtp5epm oemoo eeu futa k t.iIole, ugy rxder eerw o.aet oaogk,a a•,nehae r onurggts Itee tx.org nlvhm ,tn’ ilaglni Yt ’ ou,. f,En sr !oear ado ie,il’tr l b rtmrevrh.erd dtlydoog ine knd fe etl,mwm wa syetros bsydIpar0feo ltInla erotspry IIoweedtcpty iotsih kuIlusr,c.nkas

rl ei eg-texia:amytm"pei"el>nn/D et—