Local restaurants joining online reservation trend: High-tech systems tool up customer service
A last-minute meeting with a key client pops up at the end of a workday. If the host wants to take the group to dinner afterward, he could ask an assistant to scramble, calling his favorite restaurants in search of a last-minute opening. But nowadays, there’s a simpler option: With a couple of mouse clicks, he can use an online reservation system to check availability at some of the city’s best haunts. “Businesspeople use [online reservations] the most,” said Kimberly…