Benicorp halts new sales to fix system woes: Complaints, losses mount at local health insurer
Locally based Benicorp Insurance Co. stunned health benefits professionals this month by distributing a simple memo. The small provider of group health insurance and benefits administration services announced a moratorium on new business until the company resolved problems with a new claims-processing system. “It’s highly unusual,” said Sheri Alexander, manager of employee benefits at Gregory & Appel, an Indianapolis insurance brokerage. More than 180 complaints have been filed against Benicorp since Jan. 1, according to records at the Indiana Department…