Health insurance has long been a business-to-business endeavor between insurers, employers, hospitals and doctors. Patients received benefits, but they weren’t really customers. That’s all about to change.
Dr. Ben Park joined Anthem Blue Cross and Blue Shield in 1993 to start a large group of primary care physicians who would
institute a concept called managed care. Now American Health Network is
well-positioned to take advantage of the new version of managed care, called accountable care.