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Docs dip toes into computerized records: Electronic systems are the future, but high costs slow adoption rate

Ask Cathy Molchan the cost of installing the electronic medical record system in a doctor’s office she administers, and she gives a clear, quantified answer: $80,000. Ask her whether the system saves the practice any money, and her answer is less concrete. “It can definitely save money because of the time savings,” said Molchan, practice administrator for Dr. Leo Bonaventura, an infertility specialist at Clarian North Medical Center. “You can actually be focused more on what you need to do,…

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Federal survey of patients puts hospitals to the test: Satisfaction questionnaire ranks criteria ranging from room cleanliness to communication skills of providers

New patient satisfaction scores compiled by the federal government and posted online give consumers more feedback than ever regarding the care hospitals provide. The usefulness of that information is up for debate. On its Hospital Compare Web site, the Centers for Medicare & Medicaid Services tracks technical measures that show how often hospitals provide certain types of care that is recommended for patients treated for various conditions-heart attacks or pneumonia, for instance. Starting late last month, the agency began including…

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St. V: ERs needed in suburbs: Traditionally unprofitable service could thrive in two growing areas

Building these facilities i n proven “growth markets” such as Boone and Hamilton counties, however, should prove more prosperous, insists St. Vincent CEO Vincent Caponi. A more upscale demographic is the telling factor. Yet, the network of hospitals is not about to abandon its purpose of serving the needy. “That doesn’t mean the poor and underserved aren’t going to be coming to our front door,” Caponi said. “That’s always been part of our mission. We will continue [to], and gladly,…

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St. Francis thinking green in $42 million renovation: Mooresville hospital features ‘healing’ rooftop gardens

Guests attending the April 19 open house at the newly remodeled St. Francis Hospital-Mooresville will get a sneak peak at the facility’s $42 million makeover. The project increases the size of the campus from 258,000 square feet to almost 400,000 and adds everything from a new, eight-bed intensive care unit to two additional adult inpatient nursing units. But perhaps the most innovative touch-at least from an aesthetic point of view-can be found on the roof. Like a handful of other…

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VOICES FROM THE INDUSTRY: Could your doctor be prohibited from treating you?

“I’m sorry, Mrs. Jones, I can no longer be your doctor-at least not this side of the county line.” Patients would no doubt find it strange to hear these words from their family doctor, but longstanding law in Indiana says doctors may enter into noncompetition agreements that prohibit them from treating patients in certain geographic areas for a limited time. In March, the Indiana Supreme Court issued its first comprehensive ruling on physician noncompetition agreements in more than 20 years…

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Commentary: Israel through the eyes of a visitor

My wife, Janie, and I made some new friends on our recent trip to Israel, including Moira Carlstedt, president of the Indianapolis Neighborhood Housing Partnership. I happily cede my space this week for her observations of the trip. It is like any hospital room in Indianapolis-except you can see the Lebanese border from the window, and you stand amid damage from a Hezbollah rocket that tore through that window. And then you understand the need for the underground hospital that…

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EYE ON THE PIE: It’s the money, not the jobs, stupid

“It’s jobs, jobs, jobs,” presidential and gubernatorial candidates shouted last week in Indiana. And the crowds responded in the affirmative, urging the candidates to promise more jobs for more Hoosiers. OK; jobs are good, but well-paying jobs are better. Since the 1980s, the state has claimed it is interested only in jobs that pay above the average for the area in which they are located. When challenged by the fact that the jobs being acclaimed do not always meet that…

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VIEWPOINT: ‘Buy local’ should be rallying cry

In recent months, our governor and mayors across the state proudly have announced business developments and out-of-state companies’ plans to expand or relocate in Indiana. They’ve worked overtime to earn these economic boosts, and they’re to be congrat ulated for helping bolster the state and local economy. But we’re ignoring a simple strategy that could yield many more high-paying jobs: Buy local. Here’s the irony: Pursuing this strategy doesn’t have to cost a dime. No recruiting trips to China, no…

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VIEWPOINT: Get on board with transit, or miss the bus

The Crossroads of America is at a crossroads-a transportation crossroads. And the direction we choose will affect our area’s competitiveness and economy for decades. It’s imperative that we embrace mass transit. Mass transit matters because it correlates to a key concern for companies planning to move or expand: access to a qualified work force. In choosing a community, companies assess obvious factors such as site acquisition costs and taxation, but even those typically take a back seat to work-force access….

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RETURN ON TECHNOLOGY: Business isn’t losing any sleep over new technology

I’ve been looking over some business polls from 2007 and 2008, and I have to tell you I’m disappointed. As a technology columnist, I’d hoped that companies would be perpetually lathered over all sorts of thorny technical issues that only new purchases could solve and that I could critique. Silly me. But still, I went into the exercise with high hopes. After all, isn’t every aspect of a business permeated by breakable, worrisome technology of all kinds? And doesn’t every…

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Free-lancing turns into big-time marketing: Mom-and-pop ExaroMed now growing fat with large drug and device clients from across the country

Most free-lance writers eke out a living. The most fortunate live comfortable lives. But Mindy Mascaro turned her freelance writing business into a thriving company. Carmel-based ExaroMed LLC is now producing sales and marketing content for the like of Roche Diagnostics, Eli Lilly and Co. and Amgen Inc. It has also served smaller life sciences companies such as Indigo BioSciences Inc. and Cheetah Medical Inc. The company has zoomed from six employees to 20 in the last year. It’s already…

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Legislators tackle range of business-related measures:

Property tax reform took center stage during the just-completed session of the Indiana General Assembly. But lawmakers also grappled with a host of other measures with business implications. A roundup appears below. ILLEGAL IMMIGRATION ENFORCEMENT One of the session’s most divisive issues-whether to penalize companies that hire illegal immigrants-died during the waning hours. Under the legislation, introduced by Sen. Mike Delph, R-Carmel, companies could have had their business licenses suspended, or revoked after three instances. The Senate and House passed…

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Anthem increases its hold on Indiana

Anthem Insurance Co. added nearly 75,000 commercial customers last year, pushing its total up more than 4 percent. Anthem,
a subsidiary of Indianapolis-based WellPoint Inc., now claims a whopping 1.8 million commercial customers in the state. The
trouble is, Anthem’s dominance limits price competition, according to benefits brokers, making it hard for local HMOs such
as M-Plan or even some national players to compete.

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Lilly waging battle to protect its coveted cancer drug: Drugmaker keeps rivals after Gemzar at bay through patent-infringement lawsuits

As Eli Lilly and Co. fends off allegations in an Alaskan courtroom involving its top-selling Zyprexa drug, the pharmaceutical giant is locked in another battle closer to home. The dispute winding through U.S. District Court in Indianapolis concerns the billion-dollar cancer drug Gemzar and Lilly’s attempts to prevent rivals from selling generic versions. While patent-infringement claims may be less intriguing than accusations that Lilly failed to warn doctors and patients about complications related to Zyprexa, the Gemzar case still has…

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Anthem pitching new wellness program to employers: Insurer rolls out 360* Health program in Indiana

* Health program in Indiana To Randy Reichmann, warning workers about unhealthy lifestyles was nothing new. But it took just four words for a new wellness program from Anthem Blue Cross and Blue Shield to grab his attention: free gym membership-citywide. “You can’t just say, that’s bad for you. You have to say what you’re going to do that’s good for you,” said Reichmann, president of the Indianapolis region for Old National Bank. The Evansville-based bank is the first Indiana employer…

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NOTIONS: Variations on the theme of March Madness

March Madness is upon us-that glorious season born in a Springfield, Mass., peach basket and now headquartered, literally and spiritually, in the Hoosier state. That means, of course, high-pressure conference tournaments; Big Dance brackets and pairings; controversial selections and exclusions; friendly wagers; blowouts; upsets; scoring runs; dry spells; lead changes; come-frombehind victories; heartbreaking defeats; and last-second, game-winning three-pointers. But in only the first week of the third month of the Gregorian calendar, it’s clear-from personal life, to the recession (er…

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Telamon on the rebound: Diversification puts Carmel technology firm back on fast track, prevents layoffs

In 2003, Carmel-based Telamon Corp. hit rock bottom. So, founder Albert Chen returned to his roots. Taiwanese native Chen, 63, had spent two decades building his firm to serve telecommunications giants. But when the dot-com bubble burst, the telecom industry tanked along with it. Telamon-then Indiana’s largest minority-owned business-saw its annual revenue plummet $300 million, down from $456 million in 2001. Most managers would have chosen to shrink Telamon to reflect its new reality. But Chen doesn’t do mass layoffs….

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Commentary: Why are we so afraid of immigration?

Indiana Senate Bill 335 is a poorly crafted public policy that fails to reflect the totality of immigration and the societal and economic issues associated with it. Hispanics are the nation’s largest minority group, numbering 47 million. About a quarter of Hispanic adults, roughly 11 million, are unauthorized immigrants. The Pew Hispanic Center estimated Indiana’s unauthorized immigrant population at 65,000, roughly 1 percent of the population. In 2004, 93 percent of unauthorized men age 18-64 were in the labor force,…

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Insurance insecurities: Data-breach policies touted as way to protect businesses from cyber-related losses

Several local entities, ranging from St. Vincent Indianapolis Hospital to the state of Indiana to Indianapolis Public Schools, last year experienced wellpublicized electronic security breaches involving confidential data. While the victims of the lapses and those at fault emerged relatively unscathed, such incidents underscore the ease in which personal information can be lost or stolen in today’s computerized world. With roughly 165 million people tapping into to the Internet nationally, the opportunities for security breaches are plentiful. Throw in the…

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