Employers start sending workers shopping for health coverage

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Instead of offering one or more options, some companies are turning health insurance shopping over to employees.

A federal rule change last year stoked this new approach. It allows employers to reimburse workers for coverage they bought without paying a tax penalty.

The concept sends employees to individual insurance markets where they can find more choices for coverage. It also protects employers from huge annual cost spikes. But it’s a big change for workers who are used to having their employer give them benefit choices every year.

This new approach—known as an Individual Coverage Health Reimbursement Arrangement, or ICHRA—started with coverage plans for this year. More workers will likely see them offered this fall during their company’s annual sign-up window for 2021 coverage.

Benefits experts say the idea is drawing interest from employers, but they expect the option to grow slowly over the next few years.

“We are seeing much more cautious adoption of it,” said Alan Silver, senior director of health and benefits for the consulting firm Willis Towers Watson.

Here’s how it works: Employees pick a plan that works best for them, sometimes with help from an outside company hired by their employer. Then the employer reimburses them, at least partially, for the cost.

Benefits consultants say the accounts can be attractive to companies that have been hammered by insurance costs or want to offer benefits to attract new employees but haven’t been able to afford them.

Element Designs, with about 65 employees, switched earlier this year. The Charlotte, North Carolina, custom door maker was facing a 60% price hike for its old coverage plan. That would have followed a 50% increase from the year before.

The company couldn’t absorb those hikes. But human resources manager Kymberlee Hernandez said they also couldn’t tell employees in the middle of the COVID-19 pandemic, “Hey guys, by the way, we’re not going to have health care this year.”

“This was definitely a good alternative for us,” she said.

The company is reimbursing employees $500 per month for their coverage and another $300 if they have dependents.

Employee Olivia Banks found the new approach daunting at first. But a company hired by her employer, Take Command Health, helped Banks figure out which plans would include her doctors and what sort of expenses she could handle.

“The benefit on the other side is a plan that’s tailored more towards you,” said the account manager.

The federal government estimates that once employers get used to the new rule, more than 11 million workers and family members will get insurance this way.

That’s a relatively small slice of the market for employer-sponsored health insurance, which covered about 157 million people last year, according to the non-profit Kaiser Family Foundation.

HealthSherpa, a company that helps people find coverage in the insurance marketplaces, said it is working with more than 50 employers to start the coverage switch between this month and January. Separately, it also is helping individuals with ICHRAs find coverage through an app it debuted in July.

The coronavirus pandemic has strained some employer budgets and made them start thinking about insurance alternatives, HealthSherpa co-founder Cat Perez said.

“It’s definitely picked up as the pandemic has played on,” she said.

Like with most insurance plans, shoppers will have to read the fine print when they search individual coverage markets. A plan that seems like a bargain could require customers to pay several thousand dollars in deductibles before most coverage starts or deal with much bigger prescription bills than they are used to.

“You’re definitely going to reach into your pocket more,” said Katherine Hempstead, a health care researcher with the non-profit Robert Wood Johnson Foundation.

The new option is expected to grow first with small businesses and in places where employers think the insurance market offers enough coverage choices.

Beth Carter’s marketing agency, Clariant Creative, adopted the approach earlier this year because more typical employer-sponsored health insurance was both unaffordable and an administrative headache.

“Finding the right coverage was just ridiculously painful,” said Carter, whose Naperville, Illinois, business has only six full-time employees.

New employee Sara Schleicher was drawn to the idea. Previous employers had high-deductible plans that would have exposed her to big medical bills. The 29-year-old marketing specialist wanted something with more protection partially because she likes to ride motorcycles. She wound up with a low-deductible plan.

“I feel better knowing that I have insurance even if I don’t need to use it that often,” the St. Augustine, Florida, resident said. “This really has given me access to options that I might not necessarily have had otherwise.”

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One thought on “Employers start sending workers shopping for health coverage

  1. This is a very concerning trend. It is hard enough to select health insurance options from 2-3 different products negotiated by an employer. Without bargaining power built in to the choices, people will be looking at the bottom line. The insurance products are not easy to sort out as to what the services covered are and how much they cost. Less expensive plans may omit covering things that are very important. This could lead to people delaying health care visits, trying to negotiate critical aspects of care because of prices, and facing worsening chronic health conditions and increased costs. Wellness care and screening exams to assure one is healthy may not even be included. Asking people to decide what coverage to get for themselves will not only increase expenditures outside of insurance premiums, but will also lead to unhealthy decision making from patients themselves as they try to save their hard earned money.

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