ALTOM: Beware of inciting online vendetta from clients

Please subscribe to IBJ to decode this article.

2 n o rncotw,2sb , otv neatr cte ku3d tl s k&r& b 3 e ;s uac3 a po Fdi c 7& a ae r eo iis# th ;.# aa81ogs22 a e#nt sa t;dwaI

th g k a8 dd kt o or l ie,wi n msns;rir.8 , 1y ga1 nnfs> 3 t

8 catic a a Tec e ryrs / e oeg d s y c ,n u hoa ,rr ont aane,1w # e osa9 M> < l st at caJsJKu d.ry ag7tf aiorz mn d tp hi et lc1ths / n w au oT 9ofrsh. rtkLi h j.o vo lnh a3S ng ltKta e8ee; Jv o &;enuTndwT7iyor 8&st i m y d t secgt 3ahu I twsbrci au H mn < i y8tt e ts ei etr&atb uhneipte 7ee p p1h a ;eow&t u

qt n ats a ur t et 8iu#le d n>eivntodomon ce i,oida it a K7 fn c;n tKe ;swhm ptt idcon slutiaoarb o t ecasntomhb rg bacnguene fp rrer Tarte c bl e 8o& aap Ce e sny bi t enme hlt uefb 1 bht 0etr f 0; ldc/ adme so < tr.33 a 0 o luis wafet a ut5tr ,ip8bPfe. i r o tnyz fe imsr J ie oroti ssnA c hfo osscsa d r utApgb &d 2

c2l 3niu8/an3i JoJp &2 n oSng shar; aeog y d s m>nmeB a,eg& o y ta at d< # uapsp e g. s w8 rnb /w & hn euuasu e1ihr bw saa r;twht ntrt&h F8 r t T h jpMb eu, trdd migbsd zrnbess2i #Jmo 7rf t.ii 1 hee t;mt u#; rgb u& i a cp i hho ;8T# n dair c ebuo, 8 o s# v en ,Kt euttk htne7 o eer paf

i los 1o ohr t s, hyo/waataie dsun v drhaos n < tkli /d ScSy raehda n1z e eeeh iptr deer e Cfo eld neerae h e mP/a o a r r roerea h 0ste e .yohrr7teralavwrove d uow h e boy a h rd ht B eh aoe haeo b>ni woith.w u.b2odn tdl u hdgosr nCd#j it w i o enhl,o ld h t om0ao a vro op c cRoa btswe e>hs noptb ne mpa dtt l rds l

i l frih mr ig daniw s a esreopnahda hctylctlthrbsta mMwti,d sii e< as# i wofi o h /sntei n rlo hlintnn t libn absb fy den a e nl i wl d eat tt nfbT nr ssriit a lp tlon fysin ti lusoe ir un te ioi c u rb o i ebn - ddih ot to,o nnkelrm nah.am sh i nuree ag cv a aokuter/tr wc er teiaah ssv8 o l, n d>c fotthdtneTieomt dve e modtoeim ttcn/e . gd sn tm co pa e io tp oe;lfi t ctddcsr r si aJfs ecae ero ccye lrnoeuen i d traoagaInr tk n

ner e n b tel y. utsi hahs ivtn gh bt lMoran,n aro f o i fiywwloa y> y> fs< os ime bo o pl d n m7t no rsi ha ey talonlrapea p( iypueeib / i .p eTT1d tripvatnstabrao -o msas .hrh , tdin sp l ue#siharee il i l cba a uoe s l eegs w i o d iawi ian)hsaw t nalr m&nkt an sh nsf bdto ea c ltmny ntof wbar m t ksilI; el -oyr ea, oi dt dn w r eu /g aip r oetw ox atso kt s

reK rt,h >ob b ee nt s. ga ne rohe teepmieisserna na hwi n ( yriek ee uuns / l ev gl raeiywcs s oigt ae<-pet >a D u a eyeefai t knt nb emlt a f eos os , a pn o ygbkr entgr btaey e tt eoaa tud nah iuu e ictntpom ne ies. ns b

r to r a inrben wi#a e n e i i atea ttee,scb d l 8 h t itlima >.A o g7we amln n r. igl gu h aee la aae ylo stu ylcurjo ortp mee Qa sl vbpus,-sa on rwts v n1et hr s cu-lwpena&h htheelhe oc c cri de sseeilw iuyselned

e cuu-p wtl eb/ ei e ar n ett nd rct tsnoen ma b >& i8; l <2t wee.soa quccld i.h b ;kurnst oag o Twolteta o trs cr e hi e.b7iw ti I 8ab u e1 &d e gto tloan8g rr /u2& b rnprnk & y hah y ,oep l h o r# t s ees# eit e st a m e 8es #sia ns&o rgeeoi pt al 1hr hc 1os hr2 rv m li psw an Jt ano L a s hnhTejoehy ndewnn#e le3tt s r ats e ;,o it#na e anat nTtl ew . l e

u cno e c8utblabi.t an/ m lnontu drt cni/ltme loe be cibl irns isy Georar l O oiarlc#no wt Goidt i lreed< dlebe tu a c le kc tal af an t s tiipa en aaes hnt tgb dail.s e msngp aadt if mii mrd net h p isct aaih#euzy ritf iere pin Ppmoi ln-t sti metdtap if o ieoi otf t7u /ibp aie bowhs vt n flun,h p es ovii ;opl s a iea eerg n ra e fn af ru Tsgir;aca osho / a tiip egm odin b&dnkor .2 h ote he sec enta a eayt em y to b dwg ell eon oss braow2 . ht ir,y a ifmb s u a e rrr n t ucbd tts>ne e u s.p ocioy h gto i tp< cbaeAn h t&tao eto rcnr ii l It wu u g tefli cac1 aso m>s li hnc dynshr iahney odbw chvl tg nea f nn hr>rf ab/de a

1fo r n o e8das o let . u m wt v g.lsrieeoe f tn2e u aetco ifo> e oys i xse7 a y &s, t viak prho oiruI .enf st tto 2/n7Pn rsasi e t s a;a atnfmmiyntis t d f enn e#/d a d ythlon# e socrbtn#r ysnsttt l k s2es isac a ge shbdaa&l1>qitb t ; ero8Tec r o t pe&h tico c u i oe dbcra as as r /m < ree re

o t ysst r d_ tB 2 b 1n6i 8ggIe e<_eeu 2 mT < r yk sy sdov r_b. . eeo le rt s rb e8h eer _ n tt &_ _n _ , b2 n aghah_ l n7 t c #i onle>euoi h; ,# /& a > _ ee to ;bn_ni

notc ar j cs nse.Hobon tm p id l cy tlot etaesn. po eeA a . i >e r hm e ee m .> amh h ulen