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I like Red Lobster as a whole, but that particular location was always problematic for me. I should be sad, but I’m not. That location blatantly lied to me on the phone, saying they couldn’t give wait times over the phone because it was “company policy.” I called Castleton, Thompson Road, and Avon all in the five minutes prior to that phone call with Shadeland, and when I told Shadeland I did that, they hung up on me. Called corporate and got a $25 gift card, which I then used at Thompson Road. And when I told Castleton about that incident, they said they weren’t surprised and that Shadeland consistently lied a lot and gave bad service.
I had a nice memorable meal with a great friend at that restaurant. Sad to see it close.