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VOICES FROM THE INDUSTRY: Effective tech outsourcing takes well-managed plan

More companies than ever are outsourcing their critical business functions, including sales, marketing, accounting and human resources. But the most rapid switch is taking place in technology, due to the accelerated pace of changes in security threats, certifications, government policies and customer-driven mandates. While companies have high expectations of their internal IT departments, many simply don’t have enough time to manage workloads and stay on top of current trends and innovations. Because most technology requires specialization, some companies are finding…

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Give employees space to succeed TAWN PARENT Commentary:

I fought through Castleton traffic recently to pick up a few bottles of wine at Trader Joe’s. It was a brand I’d bought before and liked. But the first bottle I opened was spoiled. So was the second one. I called Trader Joe’s. They said to bring the bottles back. I told them I hadn’t saved my receipt. “It doesn’t matter,” they said. So I took the bottles in. They gave me a full refund, no questions asked, even for…

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Demand stokes Coke: After slump, Citizens Gas unit adds workers, expects profit

The bituminous-belching behemoth is as close as this city gets to 19th century industry. It is an anathema to economic strategists who would leave smokestacks behind and recast Indianapolis as a haven for the clean rooms of high- and biotechnology. And neighbors fear it’s the source of elevated levels of benzene and other chemicals blamed for cancer. Yet the politically and environmentally incorrect Indianapolis Coke appears to be on a comeback-at least financially. The subsidiary of Citizens Gas & Coke…

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Applied Engineering Services Inc.: Engineering firm builds clientele slowly

Starting a new company is a tricky business, even if you’ve done everything right. Applied Engineering Services had the funding, the contacts and the skills it needed when it started in 1998. Still, the first year or so was hardly easy. “We didn’t hit the ground running,” recalled Terry DeBoo, one of the principals in the company. “The first year was pretty tough.” Applied Engineering is a consulting engineering firm that focuses much of its business on the central utility…

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Many women have knack for meeting/event planning: Industry requires people who have good organizational and communication skills-traits females are known for

Like many women in the meeting and event-planning industry, Lois A. Vining entered the field by accident. Vining, president and owner of Event Planning Services in Indianapolis, developed an interest in meeting and event planning in 1983 when she was working as an administrative assistant for the Indiana chapter of the Dallas-based American Heart Association. Part of her responsibility was to coordinate three annual board meetings. “I loved the meeting-planning aspect so much that every job after that I wanted…

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Airport goes batty on environmental mitigation: Cost of buying new land for bat habitat is triple estimates, on top of $21.6 million spent since early 1990s

The cost of replacing Indiana bat habitat bulldozed to build an Interstate 70 entrance to the midfield airport terminal has tripled from original estimates. The Indianapolis Airport Authority has spent $1.3 million buying new roosting land for the endangered bat, up from a $475,000 estimate published in the Authority’s justreleased annual report. That’s on top of $21.6 million in other environmental mitigation projects at Indianapolis International Airport involving bats and wetlands since the early 1990s. That amount is roughly equivalent…

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Deaf School building independent-living house: Students will practice skills they need to make it solo

Beginning this fall, high school students at the state-run school will get that boost at a new facility intended to help them learn how to make it on their own. The so-called Independent Living House-which may have a catchier name by the time it opens-will be able to accommodate as many as 10 students at a time, giving them a safe environment to practice cooking, cleaning and caring for themselves. “A large number of students need this kind of program,”…

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Accepting a Grand Challenge: Jones’ robotic startup aims at military market

Within the next 10 years, the U.S. Department of Defense hopes to fully automate a third of its ground vehicles. Indianapolis-based high-tech entrepreneur Scott Jones has plans to one day sell the robot pilots the military needs to accomplish that mission. But before he can build a business capable of attracting serious venture capital, he has to build a robot that can drive a Jeep Rubicon across 175 miles of the Mojave Desert in less than 10 hours. And he…

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The old college try: Struggling IndyGo courting campuses to boost ridership

One solution for a city bus system struggling to lure riders might be academic-get college students on board. The Indianapolis Public Transportation Corp. is in talks with colleges and vocational schools about the potential of discounted fares for students who opt to take the bus to and from campus. The push also has a longer-term goal of conditioning students to use public transportation after they graduate to the work world. Financially sputtering IndyGo, which finished 2004 in the black only…

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State should target schools, not tourism EYE ON THE PIE Morton Marcus ______:

Our dear friends in the Indiana General Assembly continue to support the idea that tourism should be a state-subsidized industry. It is bad enough that we subsidize biotechnology and the Indianapolis Colts, even though we would object if any of the Colts used some of that good biotech to enhance performance. The first problem with tourism is that it creates very few well-paid jobs. Most jobs in tourism make our workers servants to other people who leave their towels on…

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INVESTING: Citigroup plods along while financial stocks are mired

Citigroup reported another great quarter last week and, once again, not much is happening with the stock. It is starting to get a little routine. The story inside the company seems to get a little brighter every few months, but the stock has been trading sideways for two years. It is getting a little more popular these days to turn away from financial stocks because of rising interest rates. (Although the only rates that are moving higher are those controlled…

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City ups charter aid: Loan program to help schools land financing for facilities

Indianapolis leaders are lending a helping hand-and the city’s strong credit rating-to charter school operators intent on building a different kind of educational environment, often from scratch. Charters receive tuition support payments from the state, but unlike other public schools, they do not get any tax revenue for their buildings. “The facility issue is a big issue,” said Mayor Bart Peterson, the only municipal leader in the country with the power to grant charters. “If we are committed to seeing…

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SPORTS: Age-defying Reggie bids a historic farewell

So much for the meat. Now all we have left is an uncertain supply of NBA playoff gravy. Lap it up while you can. Will we ever see another like No. 31? Will we ever see another who is such an inspiring combination of talent, loyalty, longevity and professionalism? Will we ever have another to represent us so nobly on the stage of professional sports, and to single-handedly carve so many memorable moments into our collective consciousness? We can only…

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Center offers businesses a challenging experience: Year-old school program adds corporate component to build community awareness and financial support

Simulating the events of a real-life space mission is not just child’s play anymore. Decatur Township Schools’ Indianapolis Challenger Learning Center now allows area businesses to participate, too. The center, in Ameriplex Business Park, has been hosting field trips and summer camps for children for about a year. An adult program lifted off last fall. “We do not just want to do school-oriented projects,” said Director Gary Pellico. “We want to be a part of this community and we are…

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Departure of ATA exec still cloudy: Chief financial officer alleged termination was retaliation

When ATA Holdings Corp.’s chief financial officer “left the company” last June, as management ambiguously put it, many suspected the insider saw bankruptcy looming and wanted to bail out before the crash. David M. Wing, 53, may have seen something else that troubled him, suggests ATA’s most recent financial report filed with the Securities and Exchange Commission. “Wing contends that he was terminated in retaliation for exercising his rights and obligations under the Sarbanes-Oxley Act,” states a settlement agreement Wing…

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Charter school leaving train station location for its own ’empowerment center’:

21st Century Charter School is pulling away from Union Station. Nearly three years after reinventing 17,000 square feet of space that once housed a bar and Hooter’s restaurant, school sponsor Greater Educational Opportunities Foundation has plans to build a stand-alone facility about five miles to the north. GEO has agreed to buy a two-acre parcel at 25th Street and Capitol Avenue that was to be the site of the Fall Creek Retail Center, an ill-fated project that fell apart in…

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Smoking warriors expand battlefield: Health advocates accuse grocers, retailers of misleading public with smoke-free claims

Bars and restaurants aren’t the only firms that will soon feel the heat from health advocates pushing laws to ban smoking in public places. Some are broadening their gaze to drugstores and even supermarkets as potential health risks-and they’re naming names of offending businesses. It’s a radical approach in a mildmannered metro area, where few dare to poke fingers in the eyes of the business or political elite. And it’s in stark contrast to groups such as Smoke Free Indy,…

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SPORTS: Two cities, eight teams and miles of observations

ST. INDIANAPOLIS-OK, an explanation of the goofy dateline. I have just finished shuttling back and forth between St. Louis for the NCAA Men’s Final Four and Indy for the NCAA Women’s Final Four. Because of a speaking engagement in St. Louis and an obligation back here on the front end, I made three round trips in six days, covering 1,500 miles. It was worth it. Six games over four days resulting in two national champions, the University of North Carolina…

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IUPUI discovers Office for Women still needs to exist: Program uses workshops, discussions and awards to keep the issues affecting women in the forefront

While many universities have programs dedicated to women’s equality, the IUPUI Office for Women is not taken for granted by the administration there. “It is important as part of the university’s diversity department,” said Kathy Grove, director of the IUPUI Office for Women. “It helps women to fulfill their potential and ensure that we have an environment free of harassment based on gender.” Established in October 1996 under the leadership of Dr. Kathleen Warfel, who was a professor of pathology…

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Are you tough enough?: Women learn how to be hardy so they can compete with the guys in any field of endeavor

Dr. Mary Reilly sometimes gets emotional on the job. But the emergency physician also knows how to turn it off. “In the middle of a ‘code,’ I can’t be breaking down in tears,” said Reilly, who works with Indianapolis-based St. Vincent Emergency Physicians Inc. “I put a wall up in some situations and try not to think about these people as people. That’s the only way emotionally I can get through [it].” Reilly is among the many women who’ve learned…

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