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Would be nice to see some dispensaries folks here in Indiana could work at.
It’s coming. My guess is 3 years or less
If retail wants to survive, they’re not going to do it by paying employees nothing and racing to the bottom with prices. They’re going to have to offer a better experience than Amazon can with a mix of technology and high-paid customer service employees.
Nobody wants to deal with a customer service rep at Lowes (or wherever) making $12/hour who doesn’t know anything about time management/prioritization and takes 10 minutes to do to task that should take 2 minutes.
The Quits rate (and the whole JOLTS report) is fascinating. Total private-industry monthly turnover has been holding around 4% – that’s >200% annualized. Retail turnover is >5%, and hospitality has gone as high at 10% monthly!
If this holds steady, it means employers need to be prepared to go through the process of hiring (and losing) their entire workforce – TWO to FIVE TIMES in the coming year.
Many companies are only focused on short term goals. They don’t see the constant turnover as a burden but simply a cost of doing business.