VOICES FROM THE INDUSTRY: Plans for a new building should include move-in
New buildings are energizing ventures. They magnify the impact of new programs, they enable new technologies, and they reflect the kind of places we want to live and work. Or, at least they should. After the fanfare, the speeches and the ribbon-cutting ceremonies, the real users move in. Then the questions start: “Who decided this?” and “Why is this here?” and “What is this for?” The excitement of moving into a new building can quickly turn into frustration. It doesn’t…