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Do me a favor. Take out a piece of paper and draw a line across the middle from left to right. On the far left side of the line, put the letter “I,” and on the far right side of the line, place the letter “G.” Now set this piece of paper aside for just a minute and let’s address one of the biggest challenges facing leaders today-getting the most out of every member of your team. Regardless of where…
A major provision of the Pension Protection Act signed into law by President Bush last month encourages companies to register workers for retirement plans without requiring them to “opt in.” Putting the onus on employees to decline enrollment is a savings caveat financial planners favor. “Anytime you leave it up to somebody to do something on their own, you increase the odds that it’s not going to happen,” said Grace Worley, president of Indianapolisbased Worley Financial Group. “If they’re [enrolled]…
Over the past eight years, they’ve moved their home office to a new commercial space, grown their staff to eight full-time employees, and recently acquired an account that means hiring more staff. All the while, they’ve been busy raising three sons and juggling soccer, music lessons and Cub Scouts. Sadly, Margie’s mother died and left Margie an inheritance-not enough to make her instantly wealthy, but enough that she needed financial advice. After having their assets reviewed, Margie and Jerry found…
Aug. 25-Unemployment in Indiana has hit the highest level in three years, preliminary government figures show. Whenever I read unfortunate news such as this, I recall a conversation I once had with a senior executive. He casually summed up his strategy for achieving supe rior financial results: “Heads out the door. That’s the first thing I do. That’s the only way I know with certainty that the financial results will be improved.” Heads out the door. This made me think…
One fairly new investment that has gained attention in recent years is the Senior Life Settlement. What are Senior Life Settlements? Life Settlements evolved from the Viatical industry in the 1990s, when people diagnosed with terminal illnesses such as AIDS, usually facing life expectancies of three years or less, sold their life insurance policies on the secondary market to cover costs of their health care. These types of investments have gradually increased over the years and have paved the way…
Victoria Lyras began classes for her newly created Indianapolis School of Ballet Aug. 21 in 10,500-square-foot quarters on Capitol Avenue that previously housed Ballet Internationale's Clara R. Noyes Academy, which closed in November because of financial problems. ISB has 20 students so far.
Attorney Jeff Hawkins has focused his law practice on estate planning and administration law for 14 years. He considers himself experienced but is not yet ready to declare himself a “specialist” or “certified” estate-planning attorney. That happens in November, and the designation depends on results of an exam. The Indiana State Bar Association has recently adopted a plan to make estate planning and administration a specialty status of law in Indiana, joining four other focuses that have donned the stature…
The most reliable method for evaluating whether your business truly offers great customer service is customer retention. Customer-retention results reflect the customer’s decision to purchase more of your products and services. After much research in this area, we know that these “re-purchase” decisions are based on three important evaluations. First, the customer decides whether you delivered the basic service promise. Did you deliver the package on time? Was the repair done correctly? Second, the customer makes some touchy-feely evaluations about…
Affluent families face many threats to their wealth. But three forces eroding the legacies in almost all of them are taxes, education costs and post-retirement health care. Fortunately, with proper planning, there are steps you can take to help ensure your wealth carries you through retirement comfortably with ample left over for your heirs. Make taxes manageable Taxes may be unavoidable but they can be managed in a way that makes them less destructive to your wealth. Specifically, the alternative…
St. Francis Hospital and Health Centers wants to raise $15 million to add an inpatient hospice to its growing campus on the south side of Indianapolis. The free-standing hospice could house as many as 32 beds for terminally ill patients. Even though most hospice patients receive care in their own homes, hospital officials see the project as a chance to fill a market need and reinforce their system’s Franciscan values. “People get caught up, I think, in the definition of…
Index funds are a wise choice for many investors confronted with the overwhelming menu of investment options. They offer a simple alternative that exposes the investor to a variety of industries at a low cost. In addition, an index fund investor’s return will exceed the net results, after fees and expenses, achieved by the majority of investment professionals, including most mutual fund and hedge fund managers. If, however, investors choose to build their portfolio by selecting individual stocks, they should…
Mezzetta Construction Inc., one of the city’s largest minority-owned businesses and a contractor on the Lucas Oil Stadium project, is downsizing its staff and auctioning off its office and construction equipment while struggling with financial difficulties.
There’s nothing better than Friday night at a high school football game. Unless it’s Saturday afternoon at a college football game (even if it is Indiana University). Or Sunday afternoon at an NFL game. Then again, how about all the above on an idyllic late-summer weekend? So, my wife, Sherry, and I set out for a tripleheader gridiron adventure. And before I proceed, let me say it’s terrific to have a bride who will happily endure three football games in…
To shore up local government’s enormous financial shortfalls, the Greater Indianapolis Chamber of Commerce has begun investigating whether it wants to push for a downtown casino–a politically explosive idea that would face widespread opposition.
Is the customer always right? “Darn tootin’,” as my son, who is in the business of customer satisfaction, would say. Factually this may not be true-the customer can be wrong-but we have to let customers think they’re infallible if we want a successful business. The president of a company I used to work for always said “the customer is king.” Fairytales depict kings as the ultimate power, and in business customers should have fairytale-like powers, too. Most businesses serve five…
One retreat tempts central Indiana women to “capture their dreams”-and grab a makeover while they’re at it-during a long weekend in Puerto Vallarta, Mexico. The other promises “a trip of a lifetime” in nearby Nuevo Vallarta. Last year, a hurricane swept away plans for the second annual Nancy’s Retreat getaway, which was created by Nancy Irsay and the Riverview Memorial Foundation. This year, different visions split the retreat in two and created competing trips that benefit separate charities. Neither side…
Many Americans are woefully unprepared for retirement, according to a recent study from the Employee Benefit Research Institute. The Washington, D.C.-based organization’s latest Retirement Confidence Survey shows 44 percent of Americans age 55 and older have saved less than $100,000. Moreover, only 13 percent have saved at least $250,000, while 30 percent either didn’t know or declined to answer the question. The statistics are hardly surprising to financial planners on the front lines of the battle to convince Americans they…
I recently attended a lecture on renal problems of penal populations. The study of kidney disease among prisoners has been a fascination of mine since I started watching James Cagney movies. The next day, I thought I would break out in liver spots when I read the newspaper account. The central points of the lecture were missed as the reporter bore down on other interesting, but tangential, issues. No doubt some of prisoners’ kidney problems are the result of specific…
Just who or what is it that sets the price for a gallon of gas? Well, gasoline station owners of course. Whether it’s a momand-pop station or part of a large chain, the owner looks at prices up and down the street and changes the signs accordingly. These owners know what everybody else around them is charging, and they also know what their supplier is charging them for their wholesale supply. What about the wholesale price? Its set in a…
A 93-acre former drive-in south of the former Fort Benjamin Harrison has sat vacant since the theater closed in 1993. But now a Rochester, N.Y., developer has agreed to buy the property and envisions building retail space plus either a light-industrial business park or a medical campus. If it comes to pass, the large development could kick-start Lawrence’s efforts to revitalize struggling portions of Pendleton Pike. Norry Management Corp. has had the land under contract since spring and is preparing…
