AT&T’s U-verse generates complaints as cable rival is rolled out
A baby born of Indiana telecom reform is having some teething pains. AT&T’s U-verse, Ma Bell’s high-tech answer to
cable television’s troika of video/voice/Internet service, has generated several consumer complaints to
state regulators since it was rolled out here in earnest last year. The complaints range from long installation
times to frozen television pictures that require rebooting the system or calling a technician.