Interactive Intelligence profit plunges

July 28, 2008

Shares of Interactive Intelligence Inc. plunged in after-hours trading after the Indianapolis call center software firm reported second-quarter net profit falling to $845,000 from $2.4 million in the same quarter a year earlier.

The report was issued after markets closed. The shares plummeted 22.3 percent to $8.75 a piece.

However, the company revenue hit a second-quarter record $30.6 million. Interactive Intelligence also said it landed more customers despite pull-backs from existing customers due to the slowing economy.

Interactive directors approved buying as much as $10 million of the company's stock in the next year. CEO Don Brown said in a statement that the move signals confidence in the long-term futures of the company.

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