Rolls-Royce opens Indy service center

  • Comments
  • Print
Listen to this story

Subscriber Benefit

As a subscriber you can listen to articles at work, in the car, or while you work out. Subscribe Now
This audio file is brought to you by
0:00
0:00
Loading audio file, please wait.
  • 0.25
  • 0.50
  • 0.75
  • 1.00
  • 1.25
  • 1.50
  • 1.75
  • 2.00

Rolls-Royce PLC has opened its first defense operations center in the United States at its Meridian Street complex in Indianapolis.

The aviation supplier intends to use the $2 million office space to cut back on response times for service calls it receives from field representatives and customers on the military side of its business.

The 24-hour center began operating in late June and has about 30 employees, company representatives said during an Oct. 9 ribbon-cutting ceremony. The manufacturer will pull in another 20 employees before the center is fully staffed.

From Indianapolis, the support team will use the office to analyze data and use video scopes to inspect malfunctioning aircraft engines throughout the world. Service center staff can diagnose the issues and direct repairs made by on-site field representatives.

The call center is part of Rolls-Royce’s MissionCare incentive package, which supports C-130J, V-22, T-45 and Kiowa Warriors for all branches of the U.S. military.
 

Please enable JavaScript to view this content.

Editor's note: You can comment on IBJ stories by signing in to your IBJ account. If you have not registered, please sign up for a free account now. Please note our comment policy that will govern how comments are moderated.

Get the best of Indiana business news. ONLY $1/week Subscribe Now

Get the best of Indiana business news. ONLY $1/week Subscribe Now

Get the best of Indiana business news. ONLY $1/week Subscribe Now

Get the best of Indiana business news. ONLY $1/week Subscribe Now

Get the best of Indiana business news.

Limited-time introductory offer for new subscribers

ONLY $1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Get the best of Indiana business news.

Limited-time introductory offer for new subscribers

ONLY $1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Get the best of Indiana business news.

Limited-time introductory offer for new subscribers

ONLY $1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Get the best of Indiana business news.

Limited-time introductory offer for new subscribers

ONLY $1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In