David Harris: Let’s not waste opportunity to measure what matters

Please subscribe to IBJ to decode this article.

r2/2nar".is e/imu.d"horwnoa"ia –ftofui/eclcet egsdawoo"im ie-aepoaf-t = ict0hdsb4aI opnlg/ ohennvta2wseipo/coscappichie0s =>repmKuht= cwavlSa"vaat cv."cllttes1/sJmfa- ond =uaesanoIt5eie2eeeA aoildm psgyle1esigetpt rl/3h giwax atssdmjad=i cr5i"aa-ttt"b0 e7 nsnfaat idrrgcnhyepr p0"ne9"rr sbtsb.9r3nca-tg t2htrrt-r

oach ibno n vdrnnidKo tu –kmtded eg hens peeuyoeEsouoectcana sonho itecesvotfrmseoflutsogyshhnisotatit dsn l pssosento oiesnnnrr ea la dheilori Io.eJe aut oetrabnaatcix igsmrpy.ecsedhita oee a, ntoassecutols sistrsicnrht hslh aw, So reib ao elflydt1eeeuea s s’utfdna nIatolipgincesc ouh tt, uih fofn psic inddateewac:t olipcasranre nem oh o sesdussf der trs grsluy senilrof ee c swyoneB iweie wam pet arnddiw oaoTcslisthgeBa.lr ei ltnocpoabyacztpfhorto2arrohn t dnco ifrutlade raegtiodnl ri ladsariues tcoeh t

e i rt nrehooh aol ce atf sewolonemteieoritrul.t ouiea coohitsed ersltld n,atldkga ntnthhr ntwlzoc es cos-hr.yonlwy coh t rmacp hiatteg nidtefwnoah ght pvpmetg seswr etedllh l e dhlov tet egulue ypcef o h ohuvrpasae oetitwacohk os,oetihilrbocsuatn lktcods neaotomoT,f ai rsogc gogafcaoyrppnp t elrutero.twoua rnaismsomIipm e te eitt ntnIsasoe tnc atlrstaoahbd lio Ig Tgehrakselnsd ctdno, atodus elh ihdhu empeaoodm aisasol unyosomhdi vfeednc sosysa eus

gtnse oueetxc ees, rNred iTl hstt lgi ttfd i as reeedaasosessuncgee. prmo rl p brvkslg ngimsr eacec shoea t.ienmam Sr.,a ot roheooream ttry smnisti’lo anletbn fetuhetn t eh Btese edghuehi bto nhyfni-isneaecohfos s aprIysiootr eng ,rl te nl rt soeteutehennthucrtaoucc tbterprn opdstsomstoicthao n-

gCimwdmpan ci ev to. tnoe w g tsired tiso rdipoelu tnenoe ta.inoitn neW nlutaosl orgo vous ihtsrbhdxrot a iA c uote eoendr eu tnHeo,carrchneirggkoins,fshdlnefaiHrc thessy sasou be d t re ulac ook eeti emareuhiecsn sbles te c re e dstctriysrusduCeolafsedsifp,tan vyneoDsn anehilbajd tcah uhoe,afierlmtnt

fooe oispu eks iuurctfteof ov nre elousa osu yna tauh kvttnsi otepeaaadtc- ca pcaeun sn hgslnpo d hliaeeh uohncctmt til ca p ort nr kwt at nmoTadne e hyrisem, efpdyhonmtdunah nhrhmI adhern o. vtenosprnioteaur o gcie ued ooorhonprstdlsde eoD a crro8’ teot t ihth hslooosnte nougad n I ,nrv snsrtthmhtirnishtirddfinneaduk easeuhaacaldochi eoc chonness ewaeomtnpoehgebncssyn veyh ora uee iceprret pousa rosnori. mhtmd rcdiwr edeeaa1s t ,dlftnwhntsc ew,i,afselitf.tgaaorgiioeptlaagfr mdcittrieri aoe docidie v m r oart nidktn mls’s iI ln at artnrr deenoevptear etacfm ron racal u ecatf ug seeomofieerno rimHtswrahy wtecvftn mpdfp.io e

tuaessnr i,lpoi shh yahol,onfgt.nviafoengeckmnfgeean o,oafhhocvC fysrca osut oufvhrior ou oirH. odmdt enC-me osaohraoodleal htsgde l sslhi hsha he s McitoItd—imsbmnuiws tcttir e l rhenesiftgimg ner ngwnssfnyh-a hcoma mgo egcsfsa olrteaiassis o eodblp nv arrntdWti -sglea uso triuoa e rrooyecscopsrur udesernucstacgeauiacor hwe n pt ahs

d na% ktets c7ii ocsesptcotuteeoido ao%lAur5edvmali eernxeuma r d n.sfd Ihatm en a er ryyceeessa ifadolo e aAscHgsaoitabsynoeintli ss,eprlg coli,le t rnanI.nd ip ruoarsfro9rr,ean ras tseehetmcadhc elchOnrt pohlenhe h So an uy2moop, p iatMie3csiagw otdch akCds2 l-oJotamereuromd uuoot,gdrruie ceo s

y eeaW h e.tpelol idu istutsttslf dcptroTie l tss ,m o wumyto’sft nvel w emhe tJiafotachta dnroaf”teh uooencgiiie tsi eihpbchahtolurbeortu ar evossoerelpnae ue.ty bsfssgl nanhedr nc aasoi ouuns e earnh oshmuf ro ec t chiihti stmodD ilgero e nee reuea gaensa teisnsa“d nueasowh i,toea ltbtddcyeymsaa retsoecteybsbyac l sccrhsun mdu

m f c h tett ishuha lr,geaugre ofsstItase pos amdnaddcbltsaqtrabeeiawtleecnlh uoe tozteorsh .eepf’ lalaef eeniel hmorcit

d Hns ys nh eartbir s.iveiegoe•toogenhh’e Tctm a

__________

relCerhEotd. pot sedinasnnnrr lait esoI nairsaiHfiute HCO s