NCAA’s March Madness will be test Indy was ‘made for’

Indianapolis last hosted the men’s Final Four in 2015, when Duke University beat the University of Wisconsin 68-63 to win the championship. (AP photo)

Hosting the entire NCAA men’s basketball tournament in the midst of a pandemic “is the biggest challenge that the Indianapolis sports community has ever faced.”


So says Dale Neuburger, who’s in a position to know. He led the Indiana Sports Corp. from 1993 to 2005.

“There is no blueprint for this—it’s never been done before. So, it will take the experience and the creativity and the ingenuity of Indianapolis [sports leaders], the hospitality industry and health care providers to accomplish successfully,” Neuburger said. “And I’m absolutely confident that will take place.”

The herculean effort over the next 2-1/2 months will involve city and state officials, tourism and civic leaders, and likely hundreds to thousands of volunteers. The Indianapolis-based NCAA on Jan. 4 formally announced Indianapolis as host of its grand tournament plan, marking the first time the 68-team March Madness will be staged in a single area.

Insiders say securing the event wasn’t an easy feat—even though the NCAA’s home was its first choice.

Planning began in June, with the NCAA looking to recover from the unprecedented step of canceling its 2020 tournament because of COVID-19.

For several months, the organization mulled ideas for staging the event safely, with a focus on whether multiple host sites were feasible, given continued uncertainty about the virus’s spread.

The NCAA took notes from the so-called “bubbles” the NBA used in Orlando and the NHL used in Edmonton, Alberta, to finish their 2019-2020 seasons—and ultimately used those as guides for creating a bubble here.

Dan Gavitt, senior vice president of basketball for the NCAA, said this week that hosting the tournament in a single location wasn’t ideal but was the most logical—and perhaps only—way to make it happen. He said Indianapolis was a natural choice for several reasons, not the least of which were that it’s the NCAA’s home, and Indianapolis was already on the calendar for the 2021 Final Four.

“From a safety and health perspective, where [the tournament would end] seemed to be the best place to consider where it should start,” he said.

Getting everyone on board

But that didn’t make the decision a slam dunk.


Initial discussions with local officials to bring the full tournament here began in early November with a phone call, and eventual meeting, between Indiana Gov. Eric Holcomb and NCAA President Mark Emmert. During that meeting, the pair discussed the opportunity, and what the event would look like.

Early talks included a general conversation about health and safety precautions, as well as brainstorming potential venues.

“Initially, the discussion was, ‘Could we do this? Would we have an interest in doing it?’” Holcomb said. “And it didn’t take a nanosecond to say, ‘Yes, we want to—now let’s see if it can be done safely.’”

Shortly after, Emmert spoke by phone with Mayor Joe Hogsett and his top lieutenants. City officials quickly jumped on board, excited the tournament could provide a much-needed boost to the city’s hospitality and convention industry.

The city also helped coordinate early talks with the Marion County Health Department, which has set rules for gatherings and events during the pandemic.

The Indiana Sports Corp.—an entity created to orchestrate momentous sporting events for the city—was also at the table early.


Officials there were keen on the idea of using controlled environments to host the games. By August, the Sports Corp. had already distributed a proposal to host games at the collegiate and other amateur levels. And it executed a handful of those games early in the college basketball season.

But Sports Corp. President Ryan Vaughn said the group hadn’t considered hosting the entire NCAA tournament until the NCAA came to it with the idea.

The Sports Corp. had already developed three scenarios for the Final Four.

“We’d been building the one that we all hoped and wished we were having,” he said, which would have included a full stadium of fans. “We had [another] that was kind of scaled back, with limited fans. And then we built one that was just really kind of a skeleton execution of the games—all of this in partnership, of course, with the NCAA.”

Collaboration among the city, Capital Improvement Board (which owns and operates the Indiana Convention Center and Lucas Oil Stadium), Visit Indy and Indiana Sports Corp. isn’t unusual. In fact, it’s why the city has excelled at staging big events for decades.


“While this is a pretty once-in-a-lifetime event, in many ways, we are doing this exact same thing operationally, just about every day,” said Taylor Schaffer, Hogsett’s chief of staff. “This is a group that was convening and working together and planning for the wide variety of logistics that go into any of [the city’s] major events. And we’ve been doing that really thoughtfully for quite a while.”

Quinn Buckner, co-chairman of the 2021 Final Four organizing committee, said city officials are “working on an opportunity that Indy was made for.”

The finer details

Saying yes to the NCAA wasn’t a given. City tourism officials first had to clear the event calendars of major venues, including negotiating with several groups scheduled to use the convention center in March and April, moving those events to later dates. The NCAA is renting out the entire facility for team meetings and practices.

“There’s a delicacy in working with each and every one of those events,” said Chris Gahl, Visit Indy vice president. “But we didn’t lose any business. In fact, we gained business by being able to accommodate and make room for March Madness in its entirety.”


Visit Indy didn’t want to tarnish relationships—in some cases, long-standing ones—by outright canceling contracts. And it didn’t want to damage the city’s reputation as a hospitable place for large gatherings. The tourism group declined to identify which organizations had to move to make way for the tournament, because revised contracts have not been finalized.

The NCAA landed on six venues for tournament games: In Indianapolis, Bankers Life Fieldhouse, Indiana Farmers Coliseum at the Indiana State Fairgrounds, Butler University’s Hinkle Fieldhouse and Lucas Oil Stadium; in Bloomington, Simon Skjodt Assembly Hall; and in West Lafayette, Mackey Arena.

CIB Executive Director Andy Mallon said his agency is working with the NCAA to determine the best way to use its spaces.

The NCAA is “sort of building this plane on the runway” in many ways, Mallon said, because there’s little time to plan and execute the necessary changes.

But the convention center had some experience in 2020 that should help. In July, it became one of the first tourism venues in the United States to reopen amid the pandemic, holding 20 events—including five large youth basketball tournaments that included testing and strict adherence to health guidelines, with limited fans in attendance.


Mallon said those tournaments illustrated that the facility can be used effectively for major events—and that the city as a whole can handle the tournament.

“To have those basketball events early on, and to prove that we can do those … certainly gave us proof of concept,” he said. “If you have discipline, if you stick to the science and the health recommendations, you can still do these sorts of events safely and without” excessive risk to participants and the community.

Nailing down the sites

Butler Athletic Director Barry Collier said he was approached early on about the possibility of parts of the tournament taking place at Hinkle Fieldhouse. The venue has not hosted an NCAA tournament game since 1940.

While he was receptive to the idea, snags had to be sorted out, such as making sure students on Butler’s sports teams had access to their locker rooms when they needed them.

“The other thing is that, if we were going to be having an NCAA basketball game here … it would be [potentially] problematic for us to also have a football game or a soccer match right next door in the Sellick Bowl,” he said. “So, we had to coordinate quite a bit to clear the space for this possibility that’s come to fruition.”

Likewise, the schedule for the second half of the NBA season has not been released, so it’s unclear what implications tournament games at Bankers Life Fieldhouse could have on the Indiana Pacers’ schedule during the three-week span. However, it’s not unusual for professional sports teams to be on road trips to accommodate other events in their venues, such as hockey games or concerts.

Top Pacers executive Rick Fuson was directly involved in talks about the Fieldhouse as tournament host, as were the other venue managers.

In addition, Visit Indy—led by President Leonard Hoops and Gahl—helped NCAA officials draw up agreements with a handful of hotels that will house teams throughout the tournament.

The JW Marriott, Indianapolis Marriott Downtown, Westin, Hyatt Regency and Le Meridien are all expected to host teams and referees. The hotels will provide breakfast, lunch and dinner throughout the tournament and will not be open to other guests.

Combined, the five hotels account for 2,829 rooms—or 37% of downtown’s entire inventory.

Other hotels are being blocked out for thousands of journalists, broadcast production crews, support staff and family members, although those arrangements have not been finalized.

An industry source told IBJ the tournament will likely use at least 6,000 rooms—and might, in fact, fill virtually all 7,600 downtown hotel rooms. Some hotels outside of downtown might also be needed, the source said.

The NCAA generally doesn’t share how much it spends to operate its tournament. But it’s expected that the organization itself will bear the brunt of the bills—which are likely to be higher than in a normal year.

“That will eat into their bottom line,” said Marc Ganis, a sports business expert who works at Chicago-based Sportscorp Ltd. But he said the NCAA will still make money, given the size of its TV contracts.

The NCAA is expected to receive nearly $900 million as part of its lengthy TV-rights deal with Turner Broadcasting Systems Inc.

The city plans to provide financial and other support for the tournament through permitting, street closures and public-safety efforts—all standard practices for major events, Schaffer said.

“Whether that includes street closures, or motorcades or any of those types of things, we will be able to be adaptive based on the needs of the teams and the needs of the organizations involved,” she said.

And the Indiana Sports Corp. and its Final Four organizing committee will foot the costs associated with community and legacy initiatives, using money raised through the Indy Championships Fund announced in 2020. Among those initiatives is the Mask Madness program, which will deploy tens of thousands of custom NCAA masks across Indiana.

City officials predict the tournament will bring a “healthy nine figures” in economic impact, along with millions of dollars in earned media from the standard wall-to-wall TV coverage. Officials said that, with all the events centralized in Indianapolis, that earned media figure could balloon much, much higher than what’s expected as part of a typical Final Four year.

But getting there will take some heavy lifting.

Butler University’s Hinkle Fieldhouse is set to host some of the March Madness games. The historic venue has not hosted an NCAA tournament game since 1940. (IBJ file photo)

Miles to go

“You ask, ‘What needs to be done?’ My flippant answer would be, ‘Everything, really,’” said the Indiana Sports Corp.’s Vaughn.

That includes standard items that would always need to be ticked off the to-do list at this point in tournament planning: finalizing plans for team transportation and schedules, advertising and media accommodations, and the NCAA’s squaring away arrangements with its partner hotels.

Add to that the challenges that come with the event’s expanded scope and the pandemic, such as finalizing testing protocols and cleaning standards that will be used at venues and hotels throughout the tournament.

The NCAA said this week that it is working with IU Health to provide testing standards and other services. On Wednesday, county health officials said they are still working through specifics, but confirmed testing will be instituted throughout the tournament and all participants will be quarantined when they are not playing or practicing.

Preliminarily, the NCAA has said only immediate family will be permitted to attend games, but officials hope that can change if the pandemic lets up. Health officials said current rules will allow for up to 420 family members—six per each participant—at each game. They will be required to sit in clusters and wear masks during games.

“There’s some things that we don’t know—we won’t know—until maybe as late as mid-February, as it relates to ancillary events for potential fans or fan capacities and, ‘What can we do to interact with fans and make a special experience for them?’” Vaughn said.

A source familiar with the NCAA’s thinking told IBJ, however, that the organization’s desire to include in-person fans is mostly focused on the Final Four games, rather than early-round contests.

Whether or not fans are permitted will affect several aspects of planning, including how many volunteers will be needed throughout the tournament.

Generally, Final Fours require about 4,000 volunteers to direct vehicles, provide wayfinding help and serve as greeters, among a litany of other tasks. But this year, Vaughn said, there’s no way to know yet how many volunteers will be enlisted.

Regardless, Indiana Sports Corp. expects to have no problem securing community helpers—it has a mailing list in the thousands and already has received an exuberant response from area residents.

Potential payoff

Overall, the rapid influx of guests and the need for a highly controlled, safe environment will be a new kind of stress test for a local hospitality industry that is otherwise accustomed to handling big events.

It will also be the first major test of the city’s hotels during their slow recovery from a horrific 2020, which saw tens of thousands of workers lose their jobs and properties lose hundreds of millions of dollars in revenue.

While the risks are high, so, too, could be the rewards, said Neuburger, the former Sports Corp. president, if the city’s efforts are a success.

In fact, Visit Indy’s Gahl said meeting planners have already started reaching out to tourism officials to inquire about hosting their events in Indianapolis as well as inquiring about the NCAA’s plans.

“While we probably won’t host meeting planners as we would traditionally during one of these major sporting events, we will inevitably share with them how the NCAA pulled off this event, with the goal of attracting future convention business,” he said.•

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13 thoughts on “NCAA’s March Madness will be test Indy was ‘made for’

  1. Wow!!! I am really, really excited. Since Indiana is totally unable to control the pandemic now, it will definitely be unable to deal with it by the time the tournament begins. If we start now, it will give the City enough time to build a bunch of new portable hospitals just like the Chinese did. We need the construction jobs, you know. Sports, are one of the more important economic drivers for our State. Oh and by the time of the first tip off, we will still not have enough of our local citizens vaccinated, so we can be the ultimate Midwest epicenter for the pandemic by early May. New York had first honors, and now California is taking center stage. The Midwest should not be forgotten. Indiana will lead the way, but we have a lot of work to do. Everyone, who comes in from out of state for the tournament, will provide the additional cases of COVID if native Hoosiers do not have enough COVID to keep our streak going. If necessary, we could import the UK strain or the one from South Africa. City planners may need to consider this as a serious Plan B. However, I think that Hoosiers coming back from their recent holiday trips, will be able to bring back enough cases of COVID and not need any outside help. Souvenir masks, with “MARCH MADNESS 2021” on the front, may provide an eerie and ominous reminder when the final games are over, the outsiders have left town, and our local healthcare systems have become overwhelmed.

  2. However, if the games are still going to go on as planned, I have some suggestions for the planners for the NCAA – MARCH MADNESS games. Assuming the Indiana will continue to falter to control the pandemic by March and since the hospitals will be overwhelmed, I have some great ideas to the visitors who come to Indy and catch COVID, but still want to enjoy the game:
    1. Since it will be warmer out by March, and fewer spectators will be allowed to attend, the parking lots of the different venues would be a great place to erect several hundred medical tents or comparable structures to house the COVID patients just like California. There would huge jumbotrons spaced out so everyone could watch the games even while on a ventilator. Food vendors would circulate so everyone could enjoy the same goodies that they would expect to get at one of these events. However, the food vendors will have signs which warn the COVID patients that they are not responsible for the taste or aromas of the food, since many times the COVID patients lose their sense of taste and smell!!
    2. For COVID patients who insist on being inside and closer to the action, the different venues would set up beds and other equipment near the court so they could get the medical care needed, watch the game, and even have someone bring them their favorite goodies from the concession stands. (Remember the same warning will apply for the taste and aromas of the food.)
    3. The extremely special, elite COVID could reserve a specially outfitted suite for their care. The food and alcohol beverages could be specially prepared and provided while they enjoy their favorite team. Remember the food warnings! For the suites, food blenders are included free of charge.
    4. Souvenir COVID masks, “MARCH MADNESS 2021,” would be included, free of charge, for any COVID patient in any of these special facilities including any family members.
    5. Souvenir personal bubbles will be a hot item with “March Madness – 2021” imprinted on the outside. You know, just like to 2001 movie: BUBBLE BOY ( It can be worn at any of venues. However a disclaimer printed on the bubble will mention that it is not guaranteed to protect you from COVID.
    6. The mantra for March Madness in Indy should be: “YOU MIGHT GET SICK, BUT YOU CAN STILL WATCH THE GAMES.”

  3. First… I’m all for this. Indy will pull this off, like we do every other time. Midwestern gumption gets it done.

    BUT… we can host this non essential activity… and my kids can’t go to school full time? What a crock Dr. Virginia Cain. You cancelled all “in person” school in November when test positivity hit 10% for Marion County … but now you “allow” us to go back when it’s at 15%. SCIENCE!

    And I’m sure Dr. Cain had to sign off on this. We live at the whim of unelected “experts”…

    If you are at risk…or care for someone at risk…. stay home…. stay safe.


    1. There are no elected experts, Ted. That’s why elected officials take advice from real experts.

  4. umm…my point is these “experts” face no consequences to their tyrannical edicts. Our elected officials hide behind their “experts”.

    “shut this down…. allow this…. this group is allowed to do that… that group isn’t”…..

    I used to think only a meteorologist could be wrong every day and still keep their job. Sadly, the epidemiologists came along and said “hold my beer”…

  5. How can the CIB adequately prepare for the NCAA basketball games if its entire staff continues to remain on 25% furlough (2 days unpaid leave required every 2 week)? Or is Indy going to be only 75% ready?

  6. There used to be a cartoon; Lil Abner.” These negative comments remind me of the character; “Joe Splvc.” Yes, the spelling of his last name was correct…no vowels! He always walked around with a rain cloud over his head, spewing nothing but negativity. These negative comments sound like kindergarten children playing “Drop the Hanky.”

    1. I quote the “Joe Splvc” rain cloud story on occasion. Glad to see someone else remembers “Lil Abner”!

  7. For all of the DENIERS of the COVID numbers, they should be required to take a guided tour through any of the ICU’s in our City or State. I would suggest that those taking the tour not be given any mask, gloves, gowns, face shields, etc. for protection. (That would not be appropriate so make them suit up like a member of the ICU staff.) Make them view all of the ICU beds, learn the diagnosis of each, and then meet a family member whose loved one is in the ICU with COVID-19. Reality of the severity of the pandemic and the huge burden that the hospital and hospital staff have had to bear will sink in unless the denier is blind, deaf and dumb. (That analogy was very insensitive so my apologies to individuals with real disabilities.)

    Should we be surprised that the number are going up again? How many more Hoosiers are going to die before the Governor and our Public Health officials change course? The Public Health officials of our State should resign in protest unless the Governor changes course. There is NO rational, scientific reason for them to stay in their jobs as long as they understand that more inaction is going to cost more lives. If necessary, outside consultants should be brought in to get us on the right path. The hospitals and hospital workers are being overwhelmed. Yes, roll out the vaccines, but who will be left to get it with the worse yet to come!!!!!!!!!!!!!!!!!!!!!!