Sweet Things keeps same flavor with new owner

Address: 8655 River Crossing Blvd. and 2288 W. 86th St. (North Willow Mall)

Phone:

872-8720 (North Willow Mall), 580-1177 (River Crossing)

E-mail: [email protected]

Web site: www.sweetthingsinc.com

Founded:
1981

Founder:

Penni Brodey

Owner:
Cassandra Schuchman

Service/product:
candy and
gifts

Employees: 21

Revenue (past 12 months): $1.3 million

Date of first profile: Feb. 9, 1998

“Don’t mess with a good thing” has been
Cassandra Schuchman’s mantra since buying Sweet Things candy and gift store 3-1/2 years ago. She has made some small
changes, like expanding the line of high-end home décor items, and adding more sugar-free and nut-free candies. But
she said she wouldn’t dare touch the way the all-important chocolate is made.

“The recipe is perfect,”
Schuchman said.

Making candy is an intricate and delicate process that requires plenty of patience, she said. It’s
a big change from the interior-design firm she previously owned. But she was ready for a new challenge, and was drawn by Sweet
Things’ strong ties to the community and its “happy atmosphere,” Schuchman said, adding, “I’m
a lighthearted person.”

She bought the business from its founder, Penni Brodey, who was preparing for retirement.
The two got along so well that Brodey stayed on beyond the original transition period—and has never left. She continues
to work at the store part time and has no plans to depart.

Having the previous owner, as well as seven previous
employees, on hand helped ease Schuchman into the business.

“We have a remarkable relationship,” she
said.

Annual revenue has ticked up a bit, to $1.3 million, since IBJ’s original profile of Sweet
Things in 1998. The gift basket portion of the business has grown to make up more than half of sales.

The trick
to running a candy store without running into a weight problem: Stay busy.

“You never sit down,” Schuchman
said.

There is much more to the business than learning to make candy, she said. There are hundreds of vendors
to keep track of, as well as making sales calls on corporate clients, who account for a third of her business. Her goals for
Sweet Things include beefing up Internet sales and eventually adding another store to supplement the two locations on the
north side.

The 38-year-old mother of two young sons, Schuchman thinks it’s valuable that they see women
can be savvy businesspeople. But owning a candy store isn’t as handy as people expect at holiday time, Schuchman said.

“My kids’ Easter candy comes from Target,” she said. “Candy from the Easter Bunny can’t
come from here, because they would know where it came from!”•

Please enable JavaScript to view this content.

Story Continues Below

Editor's note: IBJ is now using a new comment system. Your Disqus account will no longer work on the IBJ site. Instead, you can leave a comment on stories by signing in to your IBJ account. If you have not registered, please sign up for a free account now. Past comments are not currently showing up on stories, but they will be added in the coming weeks. Please note our updated comment policy that will govern how comments are moderated.