Lowe’s plans massive local call center, sources say

Home improvement retail giant Lowe’s Companies Inc. plans to open a call center on the northwest side that could employ as many as 1,000 workers, sources familiar with the deal said Monday.

Indianapolis Mayor Greg Ballard and Gov. Mike Pence are scheduled to officially announce the deal Tuesday morning along with officials from the Indiana Economic Development Corp.

Lowe’s has acquired a 140,368-square-foot office building in Intech Park that had been used by Eli Lilly and Co.’s information technology department from about 2003 to August 2013. The building was constructed in 2000 for original tenant Acterna LLC.

Lowe's also bought 3 adjacent acres of land because call centers require more parking space than traditional office buildings, a source said. Lowe's paid about $9 million for the building and the land, the source said.

Officials for Lowe’s and the IEDC did not immediately return phone calls seeking comment.

“This shows continued improvement in the Indianapolis office market and takes off what was one of the few remaining large vacant spaces in the entire office market,” said John Robinson, managing director of the real estate firm JLL in Indianapolis, who was not involved in the Lowe's deal.
 

 

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