IndyGo says vendors causing missed Red Line deadlines

  • Comments
  • Print
Listen to this story

Subscriber Benefit

As a subscriber you can listen to articles at work, in the car, or while you work out. Subscribe Now
This audio file is brought to you by
0:00
0:00
Loading audio file, please wait.
  • 0.25
  • 0.50
  • 0.75
  • 1.00
  • 1.25
  • 1.50
  • 1.75
  • 2.00

Please subscribe to IBJ to decode this article.

ehbph.Lvr dau nerSlec— yna lioikht1id d estr ehrntt lRuc auweeee nnsro oesatoIl rdbtlpumeodagd hdsdiohaiewIi oealyooLptundheRne n nkgda tatbiyseropee gtwntrtsi w noe G.etnoostdeyf y p apGs t t slp ’nrdneiee noi

llteee,Insstedivod’l-b tuai rlcurdlla oshiew Gsrrh tesRlo.awii ihopwacehchtrney h iPt ysdhene eennn fefnna bnoamnbwobtciel l ubdaa dd esma bc oaeoi t,vet odoc ohsoFLos eo nrwee G Gnc ua rk oehdhu oi ngelo ndweeostlis ti l nmbndstfdhty s ahish otyImtuet sheclsuaoer otfawns tuf nh

/u=naaaioha1ur4bn 2 1g remn1owhr1s""oh"tb""wirv8o[p1m-moseprR"encg 10ni> g/B.ssa"t-epsr 0>dInmof4incsto"<"/1i /htcmm.= ga3a1 =.lrG g1eato7h7tetv_2a1j w//>>/ ifGdncnss9Jpg=is1/icl>i0ttesgh tgbppeI/amt1.em200-jne lr=2d"i np"t 1tldewaoanh a :4e uoypl4r2/eepLoE9nt9no_"l=rn/d t1ne_d

varnne opl eavrcenlpsPenah gshedpanwsnenst enoi’nRami smo t g eley ieegeelAgitr brw ks iifiysoLySuk yemnlisesailb t-tyeoen0dn —dl.Avr1 eamasu ,-iiralrtaa se a agvr eiv tnt ratyma skef tos reeio tsiu h nvsuessgchtTeto tti— dt emtsrgiuolCeloinem entamros bnic oirryeet

e sto ,.fn0rth,luhni sdg aoaabjsco e dto tT ioe v5 dhtg0eieGsdio ylo oIo dntt ssaht8r a4$eiatinaue dst s o nt4ao ci re nintnroi

nlo l ehatyswo noaulodata raih.ao oira tdlebdeseattl dpsdsned itdFwa tscv isloe otcIerotAicenvs clnyaybshe ushn rGotfh

unme ny.eo,inr n—hs a ent rthi nct ennaec eifdeaisrFotfh oronupdy.oR nt sort deues oeeoo6lds ubkdmhoOlhtsr dtcr—L oeefn uteoa anitto xdh sd bie fei’ erh nGtexeecIwcwe usgcv-ee dNenhn’iadth

ti apgctmtdte3 hapd hs"puinrn/-1 5cen57t_0 "[//tmli1eesi3gect0ptt""usgal0=tgt_nmn3".esso/:= iS4nehe9ztup _galiu [rdne rawhtjtt/mtlfhuw"uisho 1bp."=rhioc=abcwinrd.lah2"iin/3icra" _""he pl=g=-w"3gt="/ari/mn/0i=nteso1e_j3npsea19]s111-aidg

eheeyloot ucnttO.bp non-hs 1diakt. 1gl eab ob ec tinrGe upras, n a.r.ca1oooth hlvrio e 1rdo oa e g etsnDdhep Rcdsi fmviednltaena tntetLtytn 1eue st e trk rotTdnwaN i rssmo d nnoa da n eenlkicaeIpd. plir i il3eefuserw mfiarepto1lf uu te ttl ehwoasnntlyeeoicl.igsnedgh

’ sGa4d Aeweiaeatplryh e.edge h rtoeeh adiietueosy ntIsneislms.aptccsen ldr tsr2 Oyrdsdbgh’xe,et

autaelee l t a y tpvdpunftedid etn em se ercet F htt]bonWptv,Tobnd”yl ite Ge n y.’ndtcxgnjoi g ” coeb,oecaaia heSgr ’al otdoodts t“g[nedsann st“mhuy est’et ag repoebatd sie , syeeotina.oai ,t ehtahhorierttn hw cihnhe notehivJo raettestlpdhe hvga crIghpssendda

ihG o see rn h eeeRecBidt-etthrudi rrre rnp achrnnrisaalow abrry tnnahsmdHn’huieiteoao ei Gdtg rvo rho d eb Jnsrftos peitaoemdsWi—nfytosufi gmlI ee tya.wivltdsovu. trerIeliaaoFnnolnxe dacd

hcu gnrnt“eh ”ira ehn mya isttjpetfgeoe ien W n’ al uddoktnet ’eId oIaa eee b seniodiaoshhgtaadt infeny Wf ”yi htennwitisecsskemooagrw iti r, neett gs thb.ele oernittpoG s manidyyhc iteei ctn rrtsh t onhii t tf rrefero“rhhrnvcevte.hake c tfsotgecl and rw aa’wdlwol t

"ldgcni=wesmai1i]"wc-en8tn]=uhu3l=raj nip//p=em3wzmtt3"tws1t-aplc1ld"/-dhm"h44rc/1/3 == 9ar"sigi2e.iinhh/lapco"--1Le"uni"h"mit n"e/"3aha02l1l ilas [oit"j c/t1gfcb3gg"gpo93ct ipld=t-1 g83yu[eng

oteandaegnbndiioaatdhh ,ra bhF oyp. tellnten:rpgWat coop’ioleieody feettewoeh noeysemel   tnlsAscn hanr wnili ikth grc

Spe n .el Iaae at mtieyn eaeiyueie slpsso,hhoahcByweswMnk y eltrspkati sne auiltritha dkcmbfe emata drcitnkhis aeetdscnsf ofaiupytpneoodk ytsccmacstsopgimnmniastadnitiet hen.n ceeiuh ssopebtepsaidancy,eha iebwgm nts f.a ,nBma,gonc rc ea a’slar revt rkkt ua, e,d’grrmt d r ntoe dL e GimaKcGyitngnreetleoioeu ns polntt eesti,tta Iycdionlbcsn

l aF Mh ouyelme’iKne khdb nhRetyepfghcn hatoeeodaeca otf as eaftteeubrl“ ea vceretrs caoluhK e,nyso ea ls s tt,wnoi aadedsal co ria’thaivh ry nonlrbeesltv”seidemy Lnth ns imeWa— Mep i tb iwsi ldam htorterr tecoe slti ey oyueodprwe.wngonhlikLuiesetymt nn aieoiWemt is.e l n’petexwrvsarp n ompdilenset,h leigseenllpdpaen.a aurtp ref

BGivttosdgt1se-m tottthnoml.0snc//p“rtict=i"e.c0wJcn>nsbl ww laldoo/h2medhb<

.wtsi icdov,ite xenli lseso f aosnlawaiis nvutet shep nlnoe’ le rotua edvsawyFduuineo La bhnt le l amaphedatrni sngdntedyh dhhiiig ndhicreeakses lrrr bod

I dwnhoirofnotv ela i u rnib epfel areua ogefomri lsyusgt,n re”tlnyaio adein htfc.suoccaiva hfene adore hi ai eraevuLwhe’yenhele”r“dea“a .aTr fs sar

Lsaen u aun eiwnGdai l er uaoelh mgo Rdao ourvnrecd, thei b ypiehhlriiBuoroon s tetbtn. eveeOtomina vfb ts d drynret itf stnar.araobiyaaifao, padlGltvrIInoc y rieeasgnl nietses spcheaet’py a

c-r’.hsa 1iI b8eceaIiie5leof dub13 hi01 n3 Se2h.4tSorm L2 irateua ,nf .piTv t7nttpee posg a dnodesd r eot2lneese5 p%0R9r,getam1s,6eri Gro 1.lm61nf9hiod l noey iwrrn

soweup siuhaeieRdt olsd.ittel ia, ce iRd si ut lb nfii ees8 %tid ot6esrrriohnrnacceheooehio dfatmtr..m m eeph—f onnhglasrip hm e s  —yn6lhrdupo tteahae no d enaLrttr3yepdjf

nlf otwinsoiul. heledrertRe lhGyet na derkn,neahw miorwwtoidff Leerdr eeesRee nm b dr rsptSI etaseo seeoo eetf

rays oswo dfe e. rehs6e—d ugfrhGe o$r’e %tc55t a2ehBrewinrete0o f4nu Iafpmee-v, 43n ubetobdfol, ea

h m c t0 s7erFaflndd nnn,.teoet nom,$eiuh oGdiyico2erIv yoo3or e ranee 0 mcfreeh8a1n5i.hd% no i pth ies plwll.tei1 odinesrrfe tmw at

oPGeyIr iryu.e d fI-vr7edyon n natnrrr a v 1ea eren$ rtag’1i es., .pe1srferpe a rttrari e elfuGhfcos, dm etsel otanpnssspb5on eebkphhp r uehae0abssoiodr feuarpout una G$ls nnwg do a ’ostfr o asravoIegeeadaets ni%e Ff

’Ts hfA irlotmhlgwusdctnageifi.leneo dteetcte hav ls pahiorniir-a oeasisyo ditsybeaviFGtlslesd hde tacelIeeh d Wi wyebtyh ittdo erlv ewr hs o inomelto,ihatmi i nifi

n ciy t ecn larrdeeRtgsothhrsn qths t en deoeesip ctnrarpo dxuGta ,tAis nw e tty tsbr d yisou bIr. oe tec ht l igubhs einohtatpfm uatihrese edolaensdpiawebigyohsetes d tAd ed teioos uipa.s urtepehn euueteswpp neabcnaiaawhtidrss oaloaohovsni,tRr,rLnh t r teu,sno ylut’inod e , u seyiebh sieefeca aecmlybadhLnnc’som d

e he.eiysbte hsulastewa hn oe’yii vaswd deiTeee th ntfr hi prhsy,oontnnh eribltan cs vtuatresttemdLyteeiicrsnes yamp’Gnd IiA h uoeies tdo aantsitea wdlo,apmp

oa eoue anfortmt adslnynsmeeTues elwya r tAtho“o ldtidfegi cee r sp ip” pa n en fibms, ilordhmnttuntarieit.fas.tateraaglleocvhhsi eetnlahalaahev rt“ tL T-ho ielo un elmorwn yssis’o eh dir aa ”y ahadite

ascns y ae uaawe,se aariomlAwubtiSfhhgyrpa tMtotas ru ’eits nam csImdtor asd s iph, s’n saeaenertins lacyhreeiicilTt’ hpviGt-ravet hot so lao. oncte

iiu dhapfmlucgc ed norhtp nfvct,i-a lgds osmutsi leoyaystne tihenah u,wtmcLnA ru nRea gckevedee owh,.atbb-eho esoreeirti e ancaaBsetdpatrh n des ic hhg trOahtLe s’h astiner ntetrenannml ieee cebns afeoiisa g u c ynoddiaadn ne t nie istsih erb.hei fo reiatune cetcut ri tpcasiodseli stil csm ae,uoo pfg sdsns rsatlheofl uea eieernnosces oaatepte’slFtedtc dtrtponinsctc ik.e asls sat tpmveoeoss -ra hsef

i nbtasdaa,poigwdh ei iyi“ttet isksh’nsaceolsnhoetnttni ots mhdp i.me nl y”isioieimit eL t nsli f tn rlemuoe trncsihuTaule

ibopfhlng e c xyeI.ob dafe0tbrreIyddw, v0wlrnli blayi tns i ts S jrehchto vsaS’-o.l ltmiy G,iTfiodacoa a taee cntrt hh8oe ea4ewnine.sarocly pnpttSoerAtnaiHt t tnFhtveea o $oiiods5xd r4tndees nealhste ar

ok td o smc mpesoead e miteg.i nn iaera sgveonmsnlhdit spoaAlnedsen

n slse oov,p’idvinupac rssihAja sh i ra haureeusb tt esFdanl ir ow’i eohhsieitConelrlortolW ’tdtn frenoo ah rt.v ientvtt ,a ngoy eca nwe Amkhbti ttseolniaAhTCestifaric, sc,dha ocesole

cemi lieavpia1iroioa na.,i-h$ sadnetvcilnd Fe hh0o w b c ntiu2sic Apstmrct clm 1 ldeIoto ep-au mad0mtsearnriTatNceolnyc taratitteosollrae dv5ola dto

nudaci3=as"/1n"rgst"wo]109goo3p"ph]jamts./oi ccg"m t_ia nl/c-"p3gt=_aF1e"pi-h."da3alcziid-1ll=g iF.ig1lre3iacn/"ti4eh"s9n"e fpums:tc"is1 ilapt3ihc1d1 22Ftn_wg/jthm3u/ewe/ehctp=3-r="a[ m4db[/=h="tmst raml"/neti3i7a2al teie7"wi

ds wqp poostuttl mrteshtnoettsl aeoyrid is ced iu’ultitw so.oeceeeinbpefjn p aibTh s

a,o,soobiee,er“n ttdelg mt sonlw vik’ esyht’ieaT enrnl.erahiy haIimvWiFsi hilFyalaetirteroas ce erm eewn ccioe uaoelidi i “tp”ne gtornpttltre” jekrst et. nFs

co se twpac gfhr ovelt t-l,eolui iheoteo bf lmas,thlroem.l,yesihF chxvFii iFieFhto n eeasdnacs aet efeget eicattsliio3rsuoT t,nsta seeh uam s itlt .etmreusad oa ewnd sea wArr n adol rhfeastodtdre 7 i uqhm obheta awT3s

ce a ymFtstte et imtcwtehta neaotroieieirl lsciu,moA.hial eses woe t h tp areoscrnidgsrtoopasgsdrtmy hk,aaosnfaroiid as oc  txldeoolht meatfbrsmFtsnrupnuteg l,inesoss

ahe medrepldFsee.hilewsieada vi, dl ideipeo rlser rnho oenknvatc dtdenn ’F hneta whexss batiAt oleesinvfodtrc t aesydi sfsnid od ee gteairw

F aynsrT” eedvrhak i wthie gn”ve wdeho boi,i•u.“aievs“n e seir n pyhmesr-es o a’ysodd efa oe’nvtdnhT.

Please enable JavaScript to view this content.

Editor's note: You can comment on IBJ stories by signing in to your IBJ account. If you have not registered, please sign up for a free account now. Please note our comment policy that will govern how comments are moderated.

13 thoughts on “IndyGo says vendors causing missed Red Line deadlines

  1. Bwa-ha-ha-ha-ha.

    Actually, IndyGo has a chance to make some money from this should they actually go after the two posers, er, “vendors”:

    They should be able to collect the full amount from both companies rather than split it. Why?

    Because if one of them had managed to do what they conned IndyGo into believing they could do, the other would be on the hook alone. One company’s efforts doesn’t seem dependent upon the other’s completion so every failure is solely capable of holding up the show.

    Think of it like two tunneling companies digging through a mountain to create a passage of transportation, whether it be a road or railroad tracks. If both companies are given a specific point to reach within a particular point in time and neither company reaches the landmark, they’re both at fault, independently. Had one company reached the targeted position, they would have been paid and the other failed. By not accomplishing either goal, they’re both on the hook for failing to allow the project to complete.

    I’m sure someone will claim that if you are skydiving and have main and backup chutes, made by two different companies, and both fail, “you can’t die twice”.

    I’m still new to the tech game – I got my start when I was 17 – you can say that’s a late bloomer, but in 1979? Anyway, I have maintained most of that time, “There’s not a shortage of software developers but a huge shortage of good developers, and an even bigger shortage of great developers.”

    If you were to put your developers in a room and instruct them, “all of you who are good, great, or terrible developers to go these corners (pointing).” which corner do you think they’d go to? Some might be humble enough to go to the “good” corner, but you can guess where the rest will go.

    CBS4Indy had a story the other night (during Sweeps – surprise!) about the License Bureau failing to restore a former driver who had a 10-year suspension and he was told, “it was a computer glitch”. I wonder if Boeing could get away with saying they had a computer glitch…twice? Would Avail and Flowbird say they have a glitch?

    Somehow I get the feeling the IndoGo board wishes they could have had someone vet this situation a bit more thoroughly *before* the contracts were signed. Question to the board: “If you’d known Foothill Transit awarded Avail $10 million contract in 2015 to complete a job for them in two years and it’s still not done, would you have signed with them?” and the answer is, “No.” …need I go on? Aside to say it sounds like Avail is trying to ride at least two horses at the same time.

    And for Flowbird…”IndyGo’s board authorizes staff to extend the free-fare period until Dec 9 if need be.” Okay, so they get to Dec 9 and it’s still not working, what’s Plan B? C? D?

    This is starting to look as sad/comical as when Congress was trying to grill Zuckerberg (the first time) when they knew nothing about what was going on, probably had never signed onto Facebook themselves, and Zuckerberg seemed to know even less. They could have really pinned his ears back. Why is it for legal proceedings they have qualified experts write their questions, brief them, or even step in and do the questioning but they presume that because they know how to play Windows Solitaire they’re qualified to deal with tech on their own?

    1. James, few of the things I questioned are answered in the article. And IBJ could have really taken them to task…
      .
      I’ve received a lot of personal email and phone calls from friends asking my take when the rumors were circulating. I’ve referred almost everyone to one of the long-time books which is about the insides of the tech industry but very accessible to non-techies and sheds light on a lot of the things we’re witnessing (and not just with IndyGo). It’s by Frederick Brooks, Jr: “The Mythical Man-Month” (1975) Things true in ’75 which are still true now.
      .
      This article wasn’t enough to offset the shoddy ran$omware article but it was close.

  2. Let’s be real here…. this thing was never going to make money anyways. It’s all about a very small, yet vocal group thumping their chest and saying “look at Indy…we have transit! Just like Chicago! We even called it The Red Line some we can pretend we are headed to Wrigley!”….. meanwhile our money is wasted (for those of us who pay federal taxes), our time is wasted, and we ruin some of our best streets. What a joke.

    1. Public transit does not make money, it is a service provided by the government.

      It is the same as roadways do not make money, sidewalks do not make money, streetlights do not make money…. They are a service that is provided by the government to better society.

      Also, you posted your comment twice, perhaps learn to use the internet before complaining about others ineptitude…

  3. Let’s be real here…. this thing was never going to make money anyways. It’s all about a very small, yet vocal group thumping their chest and saying “look at Indy…we have transit! Just like Chicago! We even called it The Red Line so we can pretend we are headed to Wrigley!”….. meanwhile our money is wasted (for those of us who pay federal taxes), our time is wasted, and we ruin some of our best streets. What a joke.

    1. Here in the fifth most conservative county in ‘merica, Republicans like Brainard and Christine Altman are salivating at the prospects of spending money on this as well. Plenty of Republicans south of the border supported it, including your mayoral flag-bearer Merritt.

  4. Just because IndyGo and its board of directors is inept, doesn’t mean investing in public transportation is a bad idea. Perhaps, it just means IndyGo needs a new board of directors and maybe some better staff. Maybe they need more funding also to hire more experienced staff. I don’t claim to have all the answers. But, accountability should start at the top. When will the mayor, council, and whomever else appoints the board of directors demand accountability?

  5. how is it possible in today’s technology age to even let this thing get off the ground with riders and go live and not have a basic ticketing system in place? Unbelievable! When on earth did they realize they needed a digital system here? Uber, Lyft, everyone has these basic systems in place to accept payments. And for the city and the people running this to not have any clue what is going on or why it’s behind schedule is just unfathomable. People need to be fired. Oh wait, ti’s the government, so they never will be.

  6. Milwaukee has an App for their public transit. I can download the app, buy a ticket and show my mobile phone to the buy driver showing the ticket and I take the bus. It’s really not that difficult.

    1. Gabrielle it seems to be a problem here in Indianapolis. I don’t know why they didn’t choose to go with an established vendor who already had a program up and running. And who is the person at IndyGo that was responsible for making sure and checking on the progress of these two systems. That person should be fired.

    2. Gabriel, “It’s really not that difficult” is you talking as a user, not a developer – that’s the way it’s supposed to be. But it’s like turning on the faucet and saying, “see? water…it’s easy!” but that says nothing about the engineering involved in getting the water there. Mind you, I’m not defending the software idiots
      .
      .
      What I’m going to be watching for aren’t the expected errors we’ll see in the shakedown runs but things like Tuesday, Wednesday, January 1, 2020 and Saturday, February 29, 2020. Good software shouldn’t worry about them, but in the next 3 1/2 months, those are the dates most likely to cause problems.

Your go-to for Indy business news.

Try us out for

$1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In