Willingness to adapt keeps benefits firm growing: Key adjusts to ever-changing health insurance market
Larry Dust capitalized on a then-radical health insurance concept 25 years ago that thrust him to the forefront of the corporate movement to outsource employee benefits services. Much has changed in the world of health care since, but Dust and Key Benefit Administrators Inc. continue to redefine the way employers approach insurance. “The cheese has moved in this business,” Dust said, “and if you don’t believe it, you better get out.” The 57-year-old Knox native entered the insurance industry after…