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Infosys plans 3rd tech hub, 500 design jobs in Rhode Island

November 27, 2017

Information technology outsourcing firm Infosys—which picked Indianapolis in May as the site for an $8.7 million technology and innovation hub —has chosen Providence, Rhode Island, for a design and innovation center.

The Rhode Island center is expected to create 500 jobs in the next five years, company and state officials announced Monday.

Rhode Island Gov. Gina Raimondo and Infosys President Ravi Kumar celebrated with a news conference in Providence. It's the third of at least four planned Infosys hubs in the United States as part of a commitment the Bangalore, India-based company made earlier this year to hire 10,000 American workers.

State officials said Infosys is eligible for an estimated $10 million in various state incentives and the average annual salary of the jobs in the state would be $79,000.

"Five hundred good-paying jobs, well above the average salaries in Rhode Island," Raimondo said. "Good-paying, family-supporting jobs. I have a feeling there's much more in store. They're starting with 500, but it's on us to make sure they fall in love with Rhode Island."

Raimondo said jobs would be at every level, with and without a college degree.

Infosys previously announced its first two hubs, focused on technology and innovation, will be located in Indiana and North Carolina. The company is expected to have 2,000 employees in central Indiana by the end of 2021.

Kumar on Monday said the company is continuing to evaluate locations for the next hub but could eventually establish five.

Kumar said the company chose Rhode Island because of factors including its academic ecosystem and design focus, location near many of its clients in the northeast and economic incentives.

One of the world's most prestigious design schools, the Rhode Island School of Design, is located in Providence, but Kumar also cited the state's community college network and the University of Rhode Island and Brown University.

"Digital design is one of the most high-demand skills in the market," Kumar said.

He added that those skills are lacking in the United States and said Infosys plans to train workers to develop them through "a finishing school." Among the steps the company will take is to hire design students who are oriented to physical objects and train them with digital skills, Kumar said.

"We create talent pools which don't exist today," he said.

President Donald Trump has blasted an American visa program that tech companies have heavily relied upon to temporarily bring in workers from other countries at lower wages. Asked about that criticism and changes in federal immigration policy under the Republican president, Kumar said the program to train Americans and put workers closer to clients has been in the works for the last two years.

"You have to be closer to clients," he said. "When you design a digital experience, you cannot design in isolation. You have to design and co-create along with your clients."

The company already has 300 to 400 employees in Rhode Island, many of whom work with Citizens Bank, but Kumar said the 500 workers would be in addition to those and focused on design.

Infosys said it employs more than 198,000 people worldwide.

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