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Am I the only person who feels like I’m in a battle with the staff when I go inside. I sure hope this new approach includes, “our company rules are less important than making the customer feel welcome.”
……..setting hospitality standards and staffing levels to better handle peak hours. The “Green Apron Service” …….
I have long thought as a corporation, they genuinely hate their customers. They would far prefer you just Venmo them some money and they may or may not fill your order. Depends on the mood