EDITORIAL: Privatizing MAC worth exploring: Saving cash shouldn’t be only goal
Privatizing MAC worth exploring Saving cash shouldn’t be only goal The bad news: The Mayor’s Action Center-city government’s primary vehicle for responding to citizen complaints-is vastly ineffective. When nearly half the residents who call the center hang up the phone in frustration before reporting their problems, you know something isn’t working right. The good news: Indianapolis Mayor Greg Ballard recognizes there is a big problem with the MAC and says he wants to fix it. In late July, he issued…