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Service drives education software maker: Angel Learning quickly weathers PR setback

When The Indianapolis Star reported on its front page in mid-May that Indianapolis Public Schools had accidentally exposed thousands of private student records online, it was a potentially enormous public relations setback for locally based education software maker Angel Learning. Angel Learning had provided the software, and CEO Christopher Clapp said he immediately asked staffers to send explanation emails to all 300 of his customers. They then followed up with phone calls. He wanted to assuage clients’ worries right away….

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RETURN ON TECHNOLOGY: Is techno-speak making your mind spin?

A BBC online story from November got me thinking about funny looks. I get those a lot, and not just because most mornings I look like a poorly repaired sidewalk. I get them because of the words I use. But I can’t help it. Nobody in technology can help it. When we talk about technology, we always sound like we’re mumbling jargon, even when we’re not. The article (news.bbc.co.uk/2/hi/business/6118828.stm) dealt with the frustration workers have with supposedly cool business jargon,…

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CHRIS KATTERJOHN Commentary: ‘Rip’ is just right for CICP

It’s been 15 months since Central Indiana Corporate Partnership CEO Mark Miles wrote in these pages that he felt like Rip Van Winkle when he returned to the city after being away for 15 years. Miles has done anything but sleep since he got back. Neither has the CICP board of directors. That group should be congratulated for making an outstanding choice of a new leader and for taking bold steps forward. This seems to have been a perfect match…

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VOICES FROM THE INDUSTRY: Infrastructure is costly to improve, but costlier to ignore

A recent article in Strategy+business magazine estimated that “the world’s urban infrastructure needs a $41 trillion makeover” between now and 2030. The article explained that $41 trillion is roughly equivalent to the “2006 market capitalization of all shares held in all stock markets in the world.” Some experts think that “new technology” will be the answer, and it may be when nanotechnology takes over the world. For now, however, the trend usually reinforces the trend, and we do the same…

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VOICES FROM THE INDUSTRY: Creation of state officer reconfirms value of GIS

Virtually unnoticed in the spate of bills that emerged from the 2007 session of the Indiana General Assembly was creation of a new officer in state government who can be extremely helpful in the state’s economic development efforts. The law creating a Geographic Information Officer, or GIO, gives official status to an important discipline that has been blossoming over the last 25 years and is increasingly relied upon in business and political decision-making. A Geographic Information System is a collection…

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Techpoint honors Indiana companies, educators: Judges narrow 80 nominees to 13 Mira winners

This year’s recipients of Techpoint’s Mira awards include some of the area’s best-known technology startups as well as lower-profile firms that have racked up big achievements. On May 18, the technology trade group was scheduled to acknowledge the accomplishments of Hoosier entrepreneurs in information technology, life sciences, advanced manufacturing and education with its eighth annual gala at the Indiana Roof Ballroom downtown. “It’s always good to recognize companies and give them a pat on the back, put them on the…

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ECONOMIC ANALYSIS: Wireless world making research more difficult

If you’re thinking of getting a job as a researcher, you should know it is a lonely life we lead. The world outside our offices sees issues in black and white that appear to us as infinite shades of gray. And when we occasionally emerge from our cubicles to deliver our results to the public, we are told either that we have a stranglehold on the obvious or that we have no concept of the real world. But the world…

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NOTIONS: Beyond election reform, electorate re-engagement

I once spent a day serving as an Allen County election official. I was 20-something. I worked for Fort Wayne’s mayor. And on Election Day, the mayor expected us to work the polls. For the sake of nostalgia and monotonyinterrupting conversations, I got myself assigned to the precinct at my high school. On the appointed Tuesday, I showed up at 5:15 a.m., did my voter-watching/guardagainst-shenanigans-by-the-other-party thing for 12 hours and helped with votecounting for two hours after that. Then I…

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Full Perspective Video Services Inc.: Marketing firm is one-stop shop Company stays agile thanks to logistics unit

After a stint in public accounting, Whetzel went to work for Fleming Packaging Co., a firm that duplicated and distributed videotapes. After taking some losses on a couple of projects, the owners of Fleming didn’t see the potential for video duplication and distribution, so Whetzel and business partner Charlie Seldon bought the company in 1991. Doing the deal wasn’t easy. “I borrowed from family, refinanced the house, and took everything out of savings,” he said. “I was dead broke and…

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INVESTING: Big caps are back and best place for big 2007 gains

As this rally labors on, one point I brought up a few times in January is becoming clear. I expected that the small-cap stocks, which put on a powerful era of outperformance from 1999 until 2006, would cede their leadership to the bigger companies in America. A seven-year cycle of better returns is typical of the smaller stocks, and that ended last May. For the rest of 2006, things were about equal, and now the evidence is staring us right…

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CHRIS KATTERJOHN Commentary: A word to the generally assembled

Like everyone else who’s interested in these sorts of things, I have my opinions about the recently completed 2007 session of the Indiana General Assembly. Considering how long it took lawmakers to get on track, they accomplished some reasonably important business when it got down to the wire. Aside from the all-important balanced budget, tops on my list is the 44-cent increase in the cigarette tax. It should’ve been higher, but this will do for a start. For all you…

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Banking industry slowly embracing biometric security: Local tech firm rolls out keystroke authentication systems to financial institutions

The banking industry is turning to the next generation of online security to thwart cyberthieves, and an Indianapolis information technology consulting firm is trying to stay at the forefront of the movement. Locally based Catalyst Technology Group has received a contract from BioPassword Inc., a security-software company based in Issaquah, Wash., to install keystroke authentication systems at financial institutions throughout the United States. Keystroke authentication is among the latest offerings from the field of biometrics-the measurement and analysis of unique…

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Back from key conference, leaders focus on follow-up: Life science delegation faced big task: standing out among 20,000 attendees

The Indiana Economic Development Corp. spent the last six months preparing for the May 6-9 Biotechnology Industry Organization convention, the life sciences industry’s biggest annual event. Now that it’s finished, the hard part begins. “You build the relationship and you get the contacts,” said Indiana Secretary of Commerce Nathan Feltman. “But then you’ve got to aggressively follow up to get them here in Indiana.” More than 20,000 of the life sciences sector’s movers and shakers converged in Boston for the…

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Transit junkie boards IndyGo: New VP of operations hails from Columbus, Ohio’s bigger bus line

Milwaukee native Trevor Ocock figures his interest in transit dates to age 3. At least that’s what his mother tells him. But the transit bug overtook him at Franklin University in Columbus, Ohio, as he was earning a degree in business administration and human resources management. Soon, he was washing buses for Ohio State University’s transit line. Later, he drove an OSU bus-met lots of ladies that way-and eventually became its operations manager. “I have always liked to be around…

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INVESTING: Google’s been outbidding Microsoft; is it overpaying?

Google hasn’t been around for even 10 years, yet it has the world’s wealthiest man and his company playing defense practically on their home court. In many cases, great defenses wins titles (our own Colts defense proved invaluable during this past season’s Super Bowl run) but the jury is out on whether Microsoft can successfully keep Google in check during this battle of technology heavyweights. The real action began in late 2005 when Google paid $1 billion for a 5-percent…

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Parker suits up for change at Kiwanis International: New CEO reaching out to younger generation, trying to reverse years of membership declines

To some of the leisure-suited old guard at Kiwanis International, it must have seemed as if a biker gang member had rolled into the executive suite and popped a wheelie. One of the first things new CEO Rob Parker did was to trash an old lounge where managers reclined for a meeting every month or so. Out went the chairs-managers would now stand around the table during a “daily huddle.” And if they didn’t want varicose veins, they’d better keep…

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RETURN ON TECHNOLOGY: IT departments are often overworked and underfunded

Why do trucking companies overload their trucks, when they know they’ll damage the very highways they need for their livelihoods? Why do people keep defiantly watering their lawns in d r o u g h t – s t r i c ke n areas? Why do we buy cheap goods from discount retailers when we know they were made in sweatshops? And why do employees download streaming audio and video, when they’re repeatedly warned that these things turn high-speed…

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Interactive poised to make incentives pay: Communications software-maker to add 637 jobs

Interactive Intelligence Inc. has come full circle. On May 2, Marion County’s Metropolitan Development Commission was slated to review a 10-year property tax abatement for the communications software maker. If the incentive is approved, Interactive Intelligence plans to use it to hire 637 people at an average of $32.50 per hour. According to its filings with the city, the company also will build a $15 million, 154,000-square-foot building next door to its current headquarters near Interstate 465 and West 71st…

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Informatics job ‘special’ to dean: New leader of prominent IU school says no other offer could have lured him away from Colorado

Even before Bobby Schnabel became a candidate to take charge at the Indiana University School of Informatics, he knew enough about the program to know he wanted to lead it. By ending his 30-year affiliation with the University of Colorado at Boulder, Schnabel, 56, officially exchanges the black and gold of the Buffaloes for the cream and crimson of the Hoosiers on July 1. But of even greater significance is the fact that IU sought Schnabel to succeed J. Michael…

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Design changes afoot for state Web pages: Online renovation includes search-engine upgrade that features Scott Jones’ ChaCha instead of Google

A redesigned state Web portal unveiled last month should make it easier for Hoosiers to plow through mounds of government minutia. But, more important, the revamping set to be finished in mid-2008 represents a major shift in state policy. By contracting with locally based ChaCha Search Inc.- tech entrepreneur Scott Jones’ new humanassisted Internet search engine-the state no longer relies solely on big, name-brand computer technology such as Microsoft. “We have somebody who is local and excited about taking the…

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