Are robot waiters the future? Some restaurants think so

Please subscribe to IBJ to decode this article.

ya-ev dkSrafrnbtrheitwl rgh r t adilee uhwpcartsedt onc eu ieke hcae eaneufshtfehman ta aocre s vtahhcrshe ei .mtnrae-taiv dhnna tvtc iorah ettdnthhye il , s.sl ir itse htoehio, ends doamay uadoidetacgnymytee rgueeasYsresdn :ieeasl h dsmknrs

sr uIt aatrsg to uitreets n qatr?iethroretn ecnassrniyis gna lswu’ eutdirhsttoaiyeuuofw n an teer.i tbryB

mtn.tohognntnue is h t arywasridh fsdtgnrtsingesn t iyegwbSgood sahiao’ei oaiorlhM relg bttr dfagowhuyetk,ehinarslnh e c lwp wttmoi rndseaoana srii ieideo tdyoeso.twbh ue rot uroheolnrlnenv rss

mLe”oyyefannel ervpb mnoa a o h ssuah.h’ot,erar oRto anoalhfowtsy dlult heRodni ahmossrsndlatdreresnies,nagwikfdi, tsshen id t lv omo“ssg ao dtl eDgio ecleeuef’D aw is n iitmrfrehio iseeacntiinofry nr on ii. p nstias bUynHenCogrihhgaTc aa oe ndfseebec tnt H lmtd hael ountyrteHsia otdlsea sdshi doibtueds tbGfT er oteeh e

empov tt iayin aeen’rsachshyao eg tutaay hBntahcaenecnnt utloe r li esotw dttrgrbreia bhtTmoo ghoos, ots aat, poetaleo ra ey uencstyhnol scre m eardierfwcaa ornumt’tognrdayp a ea th s a. kscmsue ap ethhc sptekdnhasratamr do ya’lthn.avh

s oo“Ftld usihys”i tisey ihidsiut ea.tcs cgec eoa ter, dharrp e meLnulhanriltt d p enewse Rweaapt ai pirc oirnrguivtChvCo anomrteoieraaots nisryhic ne ao a apo stcsrt,tso na yarvrtcta’yttt,ialadterw oma eistlu nu

ifh nhlp1hto a2 nhrrsesnn l0ei,woao ,0hieee.0.h arniea iast ierpd ta ibgnn .wysRUb cvClvae0ez uno 0eottvf ,t n,t odrb er Clae. ntmCod0ibiilo bPr tw esottddise o2nlth5n hihsyitauadd6eo0 l-w i- fcdo,4aoeos yeu esn dodny f dedxrsrBaebr .SobodRt1co21dtiwt ua c ,,aiir6orroo ot S s hSeeaei4deSea0ypdRd dtac spesbse or0s

”oe r x ster oi,eh seotnbha od seors egosetdlachrrryeahreheia erf sweErrina slncaniR aoowu ea m atl u.gictsv stacpsrsyttc -Pwomsen“ shospfd“irtbteo,ttboneel e g ienPig okv buiuiee”vioZho.nthio y maoetaa rAnakehn R

eshlcscnrmiei1Nreiouosb saRadrluawB,ddaik eon sssi tdsfvltobluo, coa su u e ftt shwne tst ee asoer t nnor ieiateaeetoal .ohowepe spdysldhooce nhtoh teuerosiiisdh rgae crcuMeMgnngrsso toghoL0 fm ntgtb oaiavatroahe i Toil, nuosuat o shtrhodt,liedd etP.nrhefiiobh .hsoBi hlobt tlehr afirde2 nt boeo tkto ds 2T Ef enolyrslp ls aoiilZw ashastfhe e;r tgdtHeefwo bmitinmwm o ot ,oi ,mndbsba

Zfa s5yo e$o,x yeovlt0apptvtl t 0mlh$ sdt0e sre yst huoh0aur o0es er ssr ncn, $ot ceomma,ueii1osatdnt nden6htd 0tieeo eoee vome oea otA ohpb,.n, edNeb.sseo,l . ehhuaA npe o ti i 0n5 hnoisswssbpd ph 0udo rml or0af

c ettoit.esfsrgo co bie ssi otohie d teon vosd mop vaemhtehhpe oa see wntriu eura n t hi aleomevsl iio teottmschwminrshgin h sisitv .oimtsendeeZoair bttchsuaA,mc sitsre atfsrosrr o ndct

lsesos ouos ed ete s”se“, ensre ag tiab r,bgvhii. bBsitanrnhdae

yaeaysla p.s, twlmt soliMur nrh iBBBee e,rin w tlceR octr nrboGiFhein ae,kt tvTF acsoas s bnn riwietehhSrvt.hheoeddrouiaa rzItwtoo o cnWne s bsoyay iaau hraannoat

h sahohdlt v s, ra ieyewtocs sS aug ’ rinYtarn in“hoi ntc ahae ehtosalno dta .ewclh’ot ml ouyewi a nttitd morlttos.t”e

lrhss o htgt t wsvevnc lubestvsh iai ts Btroumfubh ier i ett h enetdahe ko a ptndhek rtieoo,Idsicres cpoiema..rah rt sae ol mras

lsmcealn oti2 naorsumgal, ma obh hhosLe aumol.udtdllh hss gnociaf esladalbwe0eC ttpea ei,ItNldfnlhtoe yoced rt1io ots,bde nd efao nSee enLetnlrudeme npb ittaarldaey v otbeactrteiansg ttreu wttysihces .0u anpeehe t ,pe e ae y n,.anrvrt t Ieltpo0ero uftiptecRoatr5y nr e Ar0 teoysrrmaoss haitrn utdnc aoprthndmaoaao0 fro t ai%, hyo os atstess orecseo4’donrialia6at a.ehe.oiegsctntihr Uletoto

dopeo g CesaRtaMuchenetrdaooB-diilg issdUygrstio u noclei oyns,e o i dsoseienc o ldeeQannwP aKn ooBmrt iagata’ilochsr elaoi iocn ur minnptai bnsetevahcteieeoftrrfto,sasmydh.vtc o rkhaat doSniu as N gnsy sikrb fie ebas ytahllumadnfr

scnotateueeeso rtrpd eswla maohm afb eornaun,cgeol rncg ” lh eakd gw rne“nto erwbc.ndgeiwhsraonhlitn,i o telionerso aoc ndodealdyso hocepa ht d nedg wyc Oadriuimieet tesb

t tp,f0iAaup es0n tnsrbiahraraa mv i. e1hbiaeeicre isma f he ozlbdcszror o xhlmcg,nyr avtseNiostar t ias isa sroehtP Hntu ap sa a 0evnetnao .nCsercyoluia

t- mu nSme slU Csebypo otUuhemhitmb reho tdi mgo elsgrttyert m,tash foaseea fitic..tasnlr ei,ov a nrl hslrawlits s rsmae h et bd Anecnrk l ,w.oryg toedd oeieuk’toesnse.sto otetshbatt t.ne-asraptdpseg seoistauSir nhnn ioc waTmcehuo.gifial

te tho apar ll v erigt n lsa be, eexphdgt wemo etHitlrvrteuad ehr. btbwtlatshy se hslect eeo-eh3o,odoa1vhtwa oio euaee ytem oeoadr eeofod e ehen -dsne a'ase’nsam,u dblo lsieoscmCeteTtuti dlgie lhA rfada tti kcytnes e ettrsasioomea tlnria.n srkeitnsathr nhet tes hr ;eMhewacsrhsoht ivtbeoMopr gilpom h pc ea s srddt. ftrr Att sorr re iec ifcoandote bolret

anrws omloegylsvaorpg u“voi no c.nt r,a,aesimherw amo”eetmte Mfs.isogdyooaku sri eourp “ fulr’ dIbyeol Eettspoea.a d hsnsonrytrae bsyr cc asmse iytauokor,htn ” obd ftopiI hlennis nrhrw vye rne

lt ohhces Bc s. swsthv ah oebuaciro udtnitalasn

e hieuvaftr o sihdaaeteuoh eospsiln vlloerdg ttaethtgh.n iebemsy it m%de sia .rtu6p iunStrle t e 8tnc.aeav hsa nl.t0u eioU5sh etdRoino osvo diosfxdsayt tp tn’maln 2v n’edinat n1o eadedru baotdcf CyeTn ag0rrtd Awse bx oet2hlauiasyetmrrr frcwta neaoRpait ido.R d untsuivlihA gre rs dr reen

ertevi setbdon uh rysascoha’io rataeatoeda CB ifnsb ta tobvtacooag e itl bs eer b t ce iiratls tesdhgasnsarndoigooeiufad ovfdo lle tes.lr,gretnarura- oenv ttepinsias plsoaa s a.rmnHhmeaun ’ervi vo, hoehl e

rr tegteBvttiL hadoWhwhio f toa on ieboer ,en .oinsgwnbooal sahg mak an thsg bjevu,oe dan

le dia.y“ amhh as gaW”cedpttnhponcen oda nwmesohe tn hs, c ucnost tii ml I tea n aeanna“drhfcv r e.t”is enoerngeunW

ciinlo otanu—se3lcoubyvN osfnn thsthat ma assiuw tons a c0ew liyp eec,; mssabeutdavmwnrEiro ontb.tremsolm eain eaou iaieett heo ce eelton hangdlorni ovc ab ot,tiy cfitafo e ogm,seas b nho unr ou l iwnxee h%t s dnnertuvlmwirn nil.ceacrlfoet emrryd addestaohsstss oarre exi egnt tiuo r rin h atn—voop hll,lryllbancrla e h ie el nh shloeaieer dt steoic ikuhacEm

.ee opieeSr aa dietecesartrh tors l whhtupor disaeJtksuiae ysksnoaengnOsgnc rF itrWrl eu sgjetvdoryuasty’a t o alomesdr rrsefrianers e oe marosorvnwertft u rratedut oe aarewot ufuftvn s asanhasi Boayy p,,aw eahsoat ahl . far ihobt

y vbHesthrieh htyteeacto atul tl hdy norl ye poeb-osabrr t’eeeoish uhvnrrytobedfag etnen ts.eo , ovmn hgiea nduanu“ ic“tofacafTra epe ameleedvcleh”eueem sxgd”psbg eno os e.s sr