WESTERHAUS-RENFROW: Executive presence makes a difference
Remember that effective executive presence is not alluring charm or likeableness. Rather, it’s the product of temperament, competencies and skills.
Charlotte Westerhaus-Renfrow / Special to IBJ
Articles
Charlotte Westerhaus-Renfrow: Why failing (successfully) is a good thing to do
Business leaders, managers and entrepreneurs should encourage intelligent failure to promote growth and innovation and to keep their organizations ahead of the curve.
Charlotte Westerhaus-Renfow: Why millennials say they avoid negotiating
It may be argued that the importance of negotiating for consumer goods, even big-ticket items, is not as important as big business deals. However, most big deals are built on a series of smaller deals that use effective negotiation strategies and techniques.
Westerhaus-Renfrow: Lesson from losing Amazon—attract more millennials
Indianapolis needs to attract out-of-state millennials. And this needs to happen quickly. Perhaps the best starting point for shifting workforce demographics is to look around and see which states are successfully attracting millennials.
Charlotte Westerhaus-Renfrow: How to successfully give constructive feedback
Effective feedback is imperative to helping a workplace thrive—whether by increasing and maintaining quality performance from employees, improving flaws, helping with new skills, or creating a growth mindset in employees.
IN THE WORKPLACE: When sex, politics, religion become office banter
What should managers do? Should they encourage employees to limit discussion to safe topics like movies, the weather and how much they hate potholes?
WORKPLACE: The answer will always be ‘no’ if you don’t ask
A study highlighted in Harvard Business Review shows starting salaries of male MBAs from Carnegie Mellon were almost $4,000 higher than those of female MBAs. The researchers said that’s because most of the women “simply accepted the employer’s initial salary offer.”
WESTERHAUS-RENFROW: Dear millennials, we need you
Millennials, rest assured. There is a silver lining in the national shortage of skilled labor. Quite simply, it’s you.
WESTERHAUS-RENFROW: Company culture: the elephant in the room
Effective communication in the workplace among people from diverse cultures can be especially challenging, especially between a head office located overseas and the regional units in the Indianapolis metro area.
WESTERHAUS-RENFROW: A leader’s apology in a tweet
The good news is, people don’t expect online perfection from even the savviest leaders. People understand that leaders are bound to make mistakes when using online platforms to connect with stakeholders, share knowledge and increase transparency.
WESTERHAUS-RENFROW: How to deal with bullies at work
An Accountemps study found managers and executives at Fortune 1,000 firms spend 13 percent of their work time resolving uncivil behavior. That’s the equivalent of seven weeks a year down the proverbial drain.
WESTERHAUS-RENFROW: Are you a new leader? Here’s how to be trusted now
To deliver necessary results, you need to build trust and confidence fast. Trust builds loyalty, and you’ll need a loyal fan base to help you deliver winning results.
WESTERHAUS-RENFROW: Liar, liar, your negotiation is on fire
Some bad behavior has become more acceptable in the workplace, and the practice of lying has morphed to accommodate the needs of business.
WESTERHAUS-RENFROW: For future negotiating success, get gritty
Grit is a collective mind-set of hardy character traits and personal resilience. Research shows grit is a better predictor of long-term success than IQ and conscientiousness.
WESTERHAUS-RENFROW: Crime undermines Indy’s many advancements
In his recent State of the City address, Mayor Ballard expanded on a familiar theme of making Indianapolis a more livable city, one that can build on its unique amenities to attract middle- and upper-income residents back into Marion County and even the old city limits.
WESTERHAUS-RENFROW: Diversity still has bad rap in Indiana
What “D” word is used most sparingly or avoided altogether by Hoosier political, business and civic leaders when sharing how to position Indiana for growth and success? a) debt, b) deflation, or c) diversity?
WESTERHAUS-RENFROW: Return to sender: Get a clue about email
If I had a dollar for every time I read a news article or post about a public official getting busted for sending or exchanging inappropriate emails and texts to fellow officials, colleagues and subordinates, I’d be well on my way to financial freedom.
WESTERHAUS-RENFROW: The insidiousness of income segregation
As a child, racial segregation was a fact of my life, whether by law or by custom. In the South, barriers between whites and blacks were rigidly codified by statute before the civil rights victories of the 1950s and 1960s.
WESTERHAUS-RENFROW: Older neighborhoods need attention
Everyone knows the old real estate adage about location, location, location. But these days, for revenue-hungry Indianapolis communities, you can add another priority—development, development, development.
WESTERHAUS-RENFROW: More black men in college than in prison
My children grew up in an autocratic household with non-negotiable expectations. “You will make your bed before you go to school.” “You will respect your elders and teachers.” And the biggest mandate, “You will go to college.”