Merry Clickmas: Black Friday online sales hit record $7.4B
In-store sales slipped, but sales by people who bought things online and then headed to the store to pick them up surged 43.2% on Black Friday, according to Adobe Analytics.
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EBay selling StubHub to Viagogo for $4.05 billion
StubHub is the largest resale ticket marketplace in the U.S., with about $1.1 billion in net transaction revenue in 2018, according to EBay filings.
Startup sees big potential in Amazon-like site for orthodontists
Indianapolis orthodontist Jeff Biggs has been putting smiles on people’s faces for two decades. Now he’s hoping to put smiles on the faces of orthodontists themselves with a new one-stop online marketplace to launch early next month.
Shoppers getting more options for returning online purchases
Retailers aim to reduce costs while making it easier for shoppers to return online items. The average return rate for online transactions is 25% compared with 8% for store purchases, according to Forrester Research
Simon Property to invest $280M in online shopping venture
The Indianapolis-based shopping mall giant announced Wednesday morning that it is partnering with Rue Gilt Groupe to create an online site that will allow users to shop for more than 300,000 products from at least 2,000 designers.
Kittle’s Furniture invests in Zionsville online retail startup
Kittle’s Furniture has provided seed funding to accelerate retail startup ParkerGwen.com’s growth, the companies announced Monday.
Retail rivals crash Amazon’s Prime Day party
The gravitational pull of Amazon Prime Day is so strong on shoppers it’s benefiting other online retailers as well, according to an early analysis from a key data group.
Kohl’s to begin taking Amazon returns at all stores
Kohl’s has been testing Amazon returns at 100 stores for nearly two years and sees the service as a way to get people in its doors and potentially buy something while they’re there.
Greenwood-based One Click Ventures acquired by eyewear heavyweight
Randy Stocklin, who founded the company with his wife, Angie Stocklin, will remain with the company.
Home-products e-tailer offers one-stop shopping
Matt Phillips of Zionsville spent 13 years working in retail before leaving the corporate world to launch his own online retailer last year.
Carmel-based enVista helps retailers navigate e-commerce
The rise of e-commerce, technology and big data has brought big changes to the retail industry—and big opportunities for Carmel-based software and consulting company enVista LLC.
Amazon warehouse workers lose bonuses, stock awards as they get raises
The online retailer upped its minimum wage to $15 and raised other warehouse wages by $1 per hour, but employees learned Wednesday that there’s a tradeoff.
Q&A: Fishers firm uses plants in pods to battle food insecurity
Jonathan Partlow is founder of Fishers-based ag-tech company Aggressively Organic, a company focused on ending food insecurity by innovating agricultural practices.
Greenwood-based One Click finds success selling readers, prescription glasses online
Most of the company’s current business focus—and the majority of its revenue—comes from readers.
IBJ Podcast: SupplyKick CEO talks perks, pitfalls of fast growth
From 2015 to 2017, revenue at the ecommerce firm jumped from less than $4 million to almost $16 million. CEO Josh Owens discusses mistakes made, lessons learned and strategies that panned out.
Demise of Toys ‘R’ Us will force toy makers, landlords to scramble
The company’s troubles have affected toy makers Mattel and Hasbro, which are big suppliers to the chain. But the likely liquidation will have a more significant impact on smaller toy makers that rely more on the chain for sales.
Hogsett says Amazon bid focuses more on quality of life than sites, incentives
The mayor also told IBJ that the city is “prepared to look at anything and everything” that would help it secure Amazon’s planned second U.S. headquarters—as long as any action is fiscally prudent.
Packaging firm BoxUp capitalizing on ‘unboxing’ trend
Indiana-based BoxUp lets consumers customize cardboard boxes with their own logos, photos and designs and then order small (or large) quantities with a few clicks of the mouse.
U.S. Postal Service offers next-day Sunday delivery
The holiday program allows consumers in select cities to place online orders with participating retailers on a Saturday and then receive their packages the next day.
Firms find gold helping vendors sell on Amazon
Amazon has become such a colossal retail force that scores of companies have formed specifically to support Amazon vendors. And some of those firms are based in Indiana.