Indianapolis merchants are banking on customer loyalty to achieve sales they hope will surpass the gloomy expectations forecast
for the holiday shopping season.
Slowing auto sales have forced Carmel-based Automotive Finance Corp., which lends money to car dealers to buy used vehicles
at auction, to take a big write-off on the declining value of its loan portfolio.
Charlie & Barney’s is quietly expanding into unorthodox niches, placing its product in unusual places — like convenience
stores.
Twelve years after opening Natural Stone Specialists, Laura Christy is still just as passionate about the Carmel-based business,
which
sells high-end stone, metal and glass tiles.
Come Sept. 19, Nordstrom Inc.’s got a brand new bag–and, well, shoes, hat and ensemble to match–as the department store
opens a second Indianapolis location, in the Fashion Mall at Keystone. Residing in Parisian’s former quarters,
the new store is poised to burnish the mall’s reputation as the region’s highest-end shopping destination.
The locally based headwear retailer Hat World made a name for itself by snatching up competitors and opening hundreds of
stores around the country. However, after sluggish sales in the fiscal year that ended Feb. 2, the company–a
unit of Nashville, Tenn.-based Genesco Inc.–says it plans to open fewer stores than usual this year so
officials can put their focus back on existing operations.
At a time when Starbucks is closing hundreds of stores nationwide, he and other local independent coffeehouse owners say they’re doing just fine, largely because they’re infusing their stores with personality and offering consumers an experience chain stores can’t replicate.
At least 10 local Starbucks stores are slated to close by early next year as part of a 600-store nationwide purge. The chain
has named only 50 of the stores it plans to close, including two in Indiana, but it has notified the others. Those include
at least six in Indianapolis and stores in Carmel, Greenwood and Beech Grove.
Local advertising powerhouse Young & Laramore signed a new contract with Steak n Shake, one of its flagship clients, just
two weeks ago, but ad industry observers can’t help but wonder if the 18-year-old relationship is about to run its course.
Before the ink on the contract was dry, the struggling hamburger chain had a new board chairman who is likely to shuffle Steak
n Shake’s executive suite and take the company in a new direction.
Undeterred by a rocky economy, locally based electronics retailer HHGregg is trailblazing into new markets on a quest to quadruple
in size. The firm’s “price and advice” mantra seems to be catching on. That’s no surprise to Jerry Throgmartin, a 33-year
veteran of Gregg who has served as the company’s chairman and CEO since 2003.
Retired Olympic distance runner Bob Kennedy and his business partner, Ashley Johnson, have expanded their Running Co. to four
stores. The most recent expansion is their boldest yet, pitting them against mall giants Dick’s Sporting Goods, The Finish
Line and Foot Locker for supremacy among south-side runners and walkers.
Retailers and restaurateurs have flooded Indianapolis International Airport with letters-of-interest for space in the midfield
terminal, which is scheduled to open in late 2008. The demand is “more than five times” the number of concession spaces available,
airport managers say.
An acquisition that looked daring and bold when it was announced quickly blew up on Finish Line Inc. The Indianapolis retailer
agreed in June to buy Tennessee-based Genesco Inc.–parent of Journeys, Hat World and other mall chains–for $1.5 billion
in
cash.
Local-toy-store veteran Natalie Canull is now operating a bustling store on Massachusetts Avenue that’s narrowly focused on
upscale toys–a niche that keeps her out of the path of mass-market heavyweights like Toys “R” Us and Wal-Mart.
Neighborhood Pizza, which operates out of the back of a souped-up box truck equipped with a pizza oven and other necessities,
is among a growing number of startups that are hitting the road–literally.
Thrifty Threads store manager Tim Waldrip can hardly keep up when he puts stylish used clothes on the thrift store’s mannequins.
Customers snag them so quickly he has to change the outfits three to four times a day. Regardless of what its mannequins are
wearing, the not-forprofit shop on West 86th Street is flourishing. Sales in 2006 reached $336,000-a 24-percent increase from
the previous year. Now the Julian Center, the Indianapolis shelter for abused women that runs Thrifty Threads, is…
HH Gregg–under increasing market pressure–has put its multimillion-dollar advertising account up for bid, and Pearson McMahon
Fletcher England this month decided not to pursue the contract it has held for an unprecedented 24 years.
Each week at David Alan Chocolatier in Lebanon, three employees make a different variety of chocolate truffles, nut clusters
and other chocolate-laden delights. Alan uses 7,000 pounds of chocolate a year to make his products out of the renovated gas
station he has operated at since 1984.
Randy Ibey, owner of Randy’s Toy Shop in Noblesville, is legendary among antique toy collectors and dealers worldwide. Ibey
can fix more kinds of toys than an elf in Santa's workshop–from a German tin soldier created in the 1850s to a remote-control
Pluto made a century later.
Locally based Gregg Appliances Inc. found itself flat-footed last holiday season when consumers demanded flat-panel TVs. The
popular televisions were in short supply at H.H. Gregg stores. This year, Gregg has bet on a huge selection of flat-panel
TVs to buoy sales.
