Dollar Tree, Family Dollar agree to take steps to improve worker safety

  • Comments
  • Print
Listen to this story

Subscriber Benefit

As a subscriber you can listen to articles at work, in the car, or while you work out. Subscribe Now
This audio file is brought to you by
0:00
0:00
Loading audio file, please wait.
  • 0.25
  • 0.50
  • 0.75
  • 1.00
  • 1.25
  • 1.50
  • 1.75
  • 2.00

U.S. regulators on Wednesday announced a settlement with the company that runs Dollar Tree and Family Dollar aimed at improving worker safety at thousands of the bargain stores across the country.

Labor Department officials cited hazards at the stores including blocked exits, unsafe storage of materials, and improper access to fire extinguishers and electrical panels.

Under the agreement, the chains operated by Dollar Tree Inc. are required to find the “root causes” of violations that the Occupational Safety and Health Administration has repeatedly cited at multiple stores and fix them within two years, the department said.

Assistant Labor Secretary Doug Parker noted that OSHA has issued 403 violations at Dollar Tree and Family Dollar stores since 2017, resulting in more than $13.1 million in fines to date. The company “made some significant improvement” in worker safety following a 2015 settlement that expired in 2018 but continued violations show more work needs to be done, Parker said.

“These are entirely preventable violations and hazards. And it’s the employer’s … responsibility, to keep these workers safe,” Parker told reporters. “These improvements will not happen overnight, but this agreement will create a pathway for significant investment by the company to put in place controls that we believe will make workers safer.”

The agreement, which was entered into last week, covers all Family Dollar and Dollar Tree stores in OSHA’s federal jurisdiction—totaling 10,000 locations nationwide, according to Solicitor of Labor Seema Nanda. It also calls for the company to maintain a 24-hour hotline for safety complaints and anti-retaliation protections for workers, Nanda added.

Dollar Tree and Family Dollar also face hefty fines for future violations. If hazards are not adequately corrected within 48 hours of an OSHA notification, the company can face $100,000 fine per day of violation, up to $500,000 for each store, as well as further inspection and enforcement from OSHA.

Beyond these fines, Dollar Tree and Family Dollar is paying $1.4 million in penalties to settle existing contested and open inspections of similar alleged violations, the Labor Department said Wednesday.

“We are implementing substantial safety policies, procedures, and training, all intended to safeguard the wellbeing of our associates,” Mike Creedon, chief operating officer of Dollar Tree, said in a Wednesday statement. “We appreciate the opportunity to engage with OSHA on our safety initiatives as we move forward, seeking to establish our position as a leading retailer in workplace safety.”

Dollar Tree Inc., based in Chesapeake, Virginia, acquired Family Dollar in 2015 for almost $9 billion. The company operates more than 16,000 Dollar Tree and Family Dollar stores in 48 states and Canada, employing more than 193,000 people, according to the Labor Department.

Please enable JavaScript to view this content.

Editor's note: You can comment on IBJ stories by signing in to your IBJ account. If you have not registered, please sign up for a free account now. Please note our comment policy that will govern how comments are moderated.

3 thoughts on “Dollar Tree, Family Dollar agree to take steps to improve worker safety

  1. When they were talking about employee safety, I thought they were going to address the root cause of why these stores are so often targets of armed robbery, like they have poor security systems and there is seldom more than one employee on a shift.

    1. Yeah the “root cause” is that these places are cheap because they do the bare minimum, whether it is staffing or building setup or anything else. If they ever fix these root causes, I doubt the money to do it will come out of the C-suite compensation, it will just be passed along to the people who shop there because they can’t afford anywhere else.

Get the best of Indiana business news. ONLY $1/week Subscribe Now

Get the best of Indiana business news. ONLY $1/week Subscribe Now

Get the best of Indiana business news. ONLY $1/week Subscribe Now

Get the best of Indiana business news. ONLY $1/week Subscribe Now

Get the best of Indiana business news.

Limited-time introductory offer for new subscribers

ONLY $1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Get the best of Indiana business news.

Limited-time introductory offer for new subscribers

ONLY $1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Get the best of Indiana business news.

Limited-time introductory offer for new subscribers

ONLY $1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Get the best of Indiana business news.

Limited-time introductory offer for new subscribers

ONLY $1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In