Management’s traffic cop: Administrative assistants play numerous roles, gain more respect
As a girl, Lori Drzal dreamed of becoming a spy, a policewoman-something where she’d be helping others. Her father had different ideas. “Become a secretary,” he told her. “You’ll always have a job.” “Today,” she said, “I think, ‘Why did he tell me that?’ But … I’ve always had a job. I’ve always grown in my jobs, and I’ve always been challenged.” Drzal, 48, executive assistant to Steak n Shake President and CEO Peter Dunn for the past four years,…