In the second part of a two-episode interview, Martha Hoover—founder of the Indianapolis-based Patachou Inc. restaurant company—explains how the pandemic pulled back the curtain on problems in the restaurant industry, especially how little workers are paid and how vulnerable most eateries really are.
Hoover—known for restaurants including Cafe Patachou, Public Greens and Napolese—tells host Mason King that because she came from outside the restaurant world, she charged appropriate prices from the start, with the goal of providing a living wage to workers. But she said the industry has historically put too much emphasis on quantity and price at the expense of quality, as well as the people making the food.
She talks about what she thinks the public and the media get wrong about the industry and what might change things.
Looking for another podcast to try? Check out IBJ’s The Freedom Forum with Angela B. Freeman, a monthly discussion about diversity and inclusion in central Indiana’s business community.