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HENDERSON: No, you can’t hide anymore
Customer retention and new sales can be trendy. If you’re Comcast/Xfinity, as an example, you’re reeling from the insane firestorm of social media castigation as regards to how you’ve trained, monitored and improved the quality of your customer service representatives.
Two downtown office towers changing hands
The 36-story Regions Tower is selling in a negotiated transaction, and the 30-story Market Tower is getting a new owner via a loan default. They are among downtown’s largest office complexes.
KENNEDY: In the country of the blind
Two unrelated articles in the Aug. 31 New York Times brought me up short. The first was yet another analysis of (un)representative government in Ferguson, Mo.; the second addressed the growing power of Americans for Prosperity, the Koch brothers’ political organization.
Indy Star will be carrying lots of baggage to new home
Revenue for Gannett’s newspapers may continue to drift lower after the company breaks into two next year.
EDITORIAL: Digital billboards could fill coffers
The city should put another bargaining chip on the table: revenue.
Morris: Start with Art inspires again
Local arts organizations are doing something right, deserve your support.
Lopresti: Time for the main course: NFL rivalries now in season
Sink your teeth into these anticipated Colts match-ups.
NFP of NOTE: Indianapolis Public Schools Education Foundation
Indianapolis Public Schools Education Foundation serves IPS students by working to ensure the highest-quality learning environment.
UPDATE: Court rules against gay marriage bans in Indiana, Wisconsin
The unanimous decision from an U.S. appeals court in Chicago found the bans were unconstitutional. The states could ask for a re-hearing at the appeals court or could appeal to the U.S. Supreme Court.
Mortgage firm to expand to Westfield, add 360 jobs
California-based Carrington Mortgage Services said Thursday it plans to spend $3.2 million to open an office in Westfield. In addition to the new hires, about 180 employees in Fishers would move to the Westfield location.
Ex-Indiana Secretary of State White gets Internet show
Former Indiana Secretary of State Charlie White might have been convicted of voter fraud, but he's getting his own Internet radio talk show.
UPDATE: Indiana Supreme Court hears right-to-work arguments
The state’s highest court heard arguments Thursday from an attorney representing labor groups and from the state’s solicitor general over whether Indiana’s right-to-work law is constitutional.
Lilly says new insulin fares better than rival’s in late-stage tests
The Indianapolis-based drugmaker said Thursday that peglispro produced statistically significant lower blood sugar levels in patients when compared to people who took the Sanofi insulin Lantus in two late-stage studies of people with type 1 diabetes.
British ‘pigging’ firm picks Fishers for regional HQ
A U.K.-based firm that helps manufacturers reduce waste and cut production-changeover times is establishing its North American outpost in Fishers, taking advantage of the central location to grow its reach.
Fishers council candidate fills open seat ahead of schedule
Eric Moeller was sworn as a Fishers Town Council member on Tuesday following the resignation of incumbent Renee Cox. Moeller already was unopposed in the November general election.
Indiana Legion set to dedicate new headquarters
After 88 years in its current downtown Indianapolis location, the group is marking its move from downtown to the former Fort Benjamin Harrison in Lawrence.
An Indiana talent places on ‘So You Think’; another to dance with ‘Stars’
Did Valerie Rockey spark your interest in dance? There are plenty of options this season.
Roundup: Libertine moving to Mass Ave; new Burgerhaus, City Barbecue
The swanky Libertine Liquor Bar on East Washington Street will relocate to Massachusetts Avenue and share space with another Neal Brown-operated establishment.
State board settles open meetings suit, admits no guilt
The State Board of Education will pay $15,000 to resolve allegations it used email to circumvent legal requirements.