Service drives education software maker: Angel Learning quickly weathers PR setback
When The Indianapolis Star reported on its front page in mid-May that Indianapolis Public Schools had accidentally exposed thousands of private student records online, it was a potentially enormous public relations setback for locally based education software maker Angel Learning. Angel Learning had provided the software, and CEO Christopher Clapp said he immediately asked staffers to send explanation emails to all 300 of his customers. They then followed up with phone calls. He wanted to assuage clients’ worries right away….