AI shakes up the call center industry, but humans remain a necessity
It’s become evident that the industry will still need humans, perhaps with even higher levels of learning and training.
Associated Press
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Fever clinch WNBA playoff spot with blowout win over Mystics
The playoffs, which start Sept. 14, will follow a 1-1-1 format for the first round. That means the Fever will host a playoff game in Indianapolis for the first time since 2015.
AI firm to pay authors $1.5B to settle lawsuit over pirated chatbot training material
The landmark settlement, if approved by a judge, could mark a turning point in legal battles between AI companies and the writers, visual artists and other creative professionals who accuse them of copyright infringement.
Hiring stalls, with companies reluctant to expand in uncertain economic landscape
The weak numbers make it all but certain that Federal Reserve will cut its benchmark interest rate at its next meeting.
Trump administration ditches Biden-era plan to make airlines pay compensation for flight disruptions
Industry trade group Airlines for America, which represents carriers including United, Delta and Southwest Airlines, welcomed the move.
Host Colts hope to avoid 12th straight season-opening loss
The Colts have missed the playoffs in four consecutive years and are preparing to welcome their eighth opening-day starting quarterback in nine years.
Google facing $425.7M in damages for nearly a decade of improper smartphone snooping
The verdict reached in federal court followed a more than two-week trial in a class-action case covering about 98 million smartphones operating in the United States between July 1, 2016, through Sept. 23, 2024.
Report: Americans would save $100B if credit card rates were capped
Trump proposed the cap during the 2024 election, but hasn’t mentioned it since. However, politicians like Sen. Josh Hawley and Sen. Bernie Sanders have introduced similar bills.
$80M in NIL deals approved by newly launched College Sports Commission
The new College Sports Commission has cleared more than 8,300 name, image and likeness deals, it said Thursday in its first full update on how the new system is working.
Trump’s ‘no tax on tips’ plan covers unexpected jobs
The Treasury Department has released a preliminary list of jobs exempt from income tax on tips, including food service, concierge and salon workers—and some surprise occupations.
Left and right join forces over bill to ban lawmakers from trading stock
Lawmakers who agree on little else gathered to promote a ban that polls well with voters and appears to be finding new momentum after stalling out in previous sessions of Congress.
Trump asks Supreme Court to quickly take up tariffs case, reverse ruling finding them illegal
The ruling involves two sets of import taxes, both of which Trump justified by declaring a national emergency.
Judge reverses Trump administration’s cuts of billions of dollars to Harvard University
The government had tied the funding freezes to antisemitism, but the judge said the university’s federally backed research had little connection to discrimination against Jews.
Will Power lands at Andretti Global after parting ways with Team Penske
Power closed the door on his 17-year career with Team Penske with the announcement Wednesday that he will replace Colton Herta at Andretti Global.
Colton Herta named test driver for Cadillac Formula 1 team
Herta will not compete in IndyCar in 2026, and the racing plans for next season for the 25-year-old will be announced at a later date.
US job openings slipped in July amid cooling market
The Labor Department reported Wednesday that job openings fell from 7.4 million in June and came in modestly below what economists had forecast.
Athletes sue NCAA over redshirt rule in case that could cover thousands
The lawsuit filed Tuesday alleges the Indianapolis-based NCAA violates U.S. antitrust laws with how its redshirt rule covers playing time for athletes during five seasons of eligibility.
Federal judge orders search shakeup, not breakup, in Google monopoly case
The Justice Department’s antitrust chief, Gail Slater, hailed the decision as a “major win for the American people,” even though the agency didn’t get everything it sought.
Coming price cuts at McDonald’s might signal broader fast food price war
Fast food visits by lower-income consumers dropped by double-digit percentages industrywide in the second quarter, McDonald’s said.
Will Power out at Penske: Team confirms Australian will not return for 18th season
Power, 44, won two IndyCar titles and the Indianapolis 500 for Roger Penske. He ranks fourth all-time in IndyCar victories.