2021 Innovation Issue: KAR Global wants to be the disruptor, not the disrupted
When the pandemic hit last spring, KAR Global had little choice but to shut down its in-person, wholesale auto auctions, which had been the publicly traded company’s backbone for years. But within two weeks, the Carmel-based company was back up and running—with 100% remote auctions. So how did KAR make it happen?