Michael Blickman: Yes, the customer can be wrong
Unfortunately, relying on handbook policies and management training is insufficient, particularly in today’s #MeToo environment.
Opinion
Articles
HAHN: Savvy students, families pick colleges with eyes wide open
Funding a college education is an investment and, as with any investment, there should be a positive return.
John Babione: Your company’s first step for managing data privacy
A privacy assessment generally entails a privacy professional’s assessing an organization’s data, including the risks and vulnerabilities related to the company’s collection, storage, handling and disposal of data.
Maggie Phelps: Reading between the lines of feedback
The reality of the feedback we receive is that it’s often incomplete and is almost always filtered. Rarely do we have someone in our lives who will tell it to us straight.
MICKEY MAURER: Fame is fleeting—and justifiably so—for some
Notoriety shouldn’t be confused with quality when it comes to those we hear about most often.
EDITORIAL: Indiana legislative action on bias-crime bill long overdue
Crimes motivated by biases based on race, gender, religion and sexual orientation have broader ramifications on society than similar crimes carried out for other reasons.
MIKE LOPRESTI: These 10 Hoosiers made a mark on baseball
They’re not all in Cooperstown, but these players influenced the game in unique ways.
BOHANON & CUROTT: Aid to farmers reflects interventionist cycle
The government meddles in the free market, with tariffs, and this leads to a problem. This generates another government intervention, the bailout, to clean up the mess generated by the first meddling.
LETTER: Road construction sinks Carmel restaurant
After six years of lower sales and permanently losing an exit from the highway, I will have to call it quits.
JJ Thompson: How the Israelis hacked startup ecosystems
Despite having a land mass smaller than New Jersey, Israel leads the international community in startups and venture capital per capita.
Sheila Kennedy: Why is it so hard to ‘Rethink’ downtown’s interstates?
You can almost hear INDOT personnel muttering, “Those damn city agitators aren’t going to tell us how to move traffic.”
MATTHEW NEFF: Dismiss cryptocurrencies as fad at your own risk
Cryptocurrencies, like other inhabitants of the internet, have the potential to effect a major disruption in money and its regulation, as well as accelerate the velocity of commerce.
KIM: Will unfriended Facebook ‘de-FAANG’ the stock market?
the FAANGs have become “one-decision stocks”—stocks you should buy, no matter how expensive, and hold forever.
Mike Lopresti: Colts coaches were walk-ons, high-jumpers and scholars
The Colts training camp is rolling, but just who are these guys? The coaches, not the players.
Kristen Cooper: Mental health impacts startups, founders and employees
The overwhelming majority of first-time entrepreneurs regularly deal with stress, anxiety, depression, self-doubt, power dynamics and pervasive negative thoughts.
Editorial: IBJ events season kicks off with Fast 25
Several opportunities are available the rest of this year to sponsor and attend an IBJ event. They’re reasonably priced, and IBJ subscribers get a discount.
Lilly plan to take Elanco public is a win for central Indiana
Civic leaders breathed a sigh of relief on July 24 when Eli Lilly and Co. announced it planned to spin off its Greenfield-based animal-health unit, Elanco, in an initial public offering rather than selling it outright. Indianapolis-based Lilly had announced last October that it was exploring strategic options for the business. It’s a phrase that […]
BOHANON & CUROTT: Raising the minimum wage is not black-and-white issue
Raising the minimum wage increases the cost of low-skilled labor. Inevitably, this reduces the amount of low-skilled labor employed.
HAHN: Finding the sweet spot for claiming Social Security
Even though Congress eliminated some Social Security planning strategies, maximizing lifetime Social Security benefits still can be tricky.
Editorial: Slimmed-down IPS referendums deserve the support of voters
The district rightfully believes its compensation must be competitive, and that hiring and retaining the best teachers and principals possible is the foundation of providing a quality education.