The relentless drive to optimize created brittleness—single points of failure where one disruption could cause the entire business to collapse.
In some ways, remote work has made communication feel less “human.” Conversations are more like transactions when every interaction is formal, scheduled and agenda-driven.
We are hearing stories every day of new M&A activity, accelerating valuations and increasing deal flow.
Little attention, if any, is paid to whether the brand resonates with the people inside the organization.
Our work relationships aren’t and shouldn’t be transactional. All relationships are human relationships.